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Forum Posts

Resolved! huawei p40 pro not receiving all sms

I have a new Huawei p40 which isnt receiving all sms sent to it. Some of the sms are still going to my old Huawei p20 pro which has no sim card in it and as soon the old handset connects to wifi the sms appear it. We have done a handset swap as the o...

LesleyTim by Level 1: Joiner
  • 1024 Views
  • 4 replies
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5G

Is there a place where you can find out when O2 5G is likely to come to your area?

Resolved! Slow data speeds.

I recently moved from Vodafone to O2 and soon noticed the data speeds were slower during the day but picked up late at night & in the early hours of the morning, i test using the same speed test and to give you an example i have just run a test at 15...

How do you transfer from pay monthly to a O2 big bundle sim

I have a new BIG BUNDLE sim and i wish to keep my number from my pay monthly account, what process do i need to follow and do i get a credit for usage not used on my pay monthly account? [Edit: topic title clarified]

Bigfish by Level 1: Joiner
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  • 1 replies
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Help with response from Credit Referrals!

Can someone please help advise how i can get feedback on how long a response from credit referrals will take or chase up their response? My wives query with a default got resolved and removed with 3 working days, but no response on mine having emaile...

Mike_C18 by Level 1: Joiner
  • 1038 Views
  • 4 replies
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My phoned dropped in the toilet

I accidently dropped my phone down the toilet. I've tried drying it as best as I can but it looks like it could be a lost cause. I dont think my local O2 shop is open, so what can I do to get a repair or a replacement?

E_Mott86 by Level 1: Joiner
  • 1306 Views
  • 8 replies
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Can't send text,

Hi there. I am unable to send a text message but can receive them, I can recieve and can also make/receive phone calls. When I try to send a text, I get 'error 50'. Can anyone help me? I have a Huawei P30. Recently I lost my phone. I have also been s...

RH-500 by Level 1: Joiner
  • 3400 Views
  • 4 replies
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Wrong colour phone

I did a upgrade today and I put to basket different colour of phone that I want. What shall I do to change it

Tomrad by Level 1: Joiner
  • 455 Views
  • 1 replies
  • 0 kudos