Get tech support for your O2 issues

Resolved! Upgrading and existing tariff.

Hi. I’m hoping some kind folk could answer a few queries I have. Thanks in advance. After having the same phone for 5 years, with O2, I have upgraded to a new phone and new tarrif - via the upgrade option in the O2 app. What happens to my old tariff ...

Can the Huawei P30 Pro or P40 Pro connect to the car (2016 model)

Hi There, I'm thinking of upgrading to a Huawei P30 Pro or a P40 Pro but I want to know whether they can connect to the car (Fiesta 2016 model) using bluetooth to play music and make/receive calls. I can find out is that they use an app called Androi...

O2 - the hell - Need to speak to someone

how can I contact a f ... GURU I'm doing circles between contact us and again contact us ....and that idiot AURA I need help with roaming in Romania ...no data available ....it show 4G but not internet

Resolved! do I fully charge my phone before using it for the first time?

Hi Just got a new phone after a couple of years Do I charge the phone fully before using it for the fist time? Just wondered what is best for battery health Thanks

Resolved! Calls dropping

Over the last few weeks my phone has been cutting off during most calls for no reason. I have a good signal at home and in the local area. This happens when I make the call and when someone else has called me. The line just cuts off and goes dead wit...

No service, trying to get PAC code

Hi, my phone has no service, but I need a PAC code to change to another provider.My contract was up on 28th February, but I don't think my sim was meant to switch off. How do I get my PAC code?

Resolved! WiFi calling on a huawei p30

Hi I can't seem to find WiFi calling on my huawei p30, does this device have the ability of WiFi calling please, thanks.

SIM card not registering on my new ipad

Helloi have just received my new iPad which has a SIM card with it. I have inserted this but nothing is happening. I cannot connect to messages or WhatsApp. I don't know what else to do. Can you help please

Calls always go to Voicemail

I have a Galaxy S8. When at home I have no signal so have set up Wi-Fi calling with preference set as Wi-Fi calls. Despite this incoming calls go to VM. Yesterday I reset Network and Settings and calls were OK but today they have reverted again to VM...

Resolved! wifi calling moto 5g plus

Hi I have a Moto G5G plus which is on the O2 comptaibility list for wifi calling. I live in an area with very poor reception. After much digging it turns out that because I didn't buy the phone from O2 I do not have the O2 firmware required. Is there...

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