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Forum Posts

YouTube being Age Restricted

Hi there,YouTube is forcibly in restricted mode from an administrator while I’m using my data and won’t let me turn it off. I do not have age restricted settings turned on.

Asavage by Level 1: Joiner
  • 2299 Views
  • 12 replies
  • 0 kudos

5G

how do i know if my current sim supoorts 5G or not? 

Barnesy by Level 1: Joiner
  • 1614 Views
  • 2 replies
  • 0 kudos

Resolved! Cannot activate new iPhone 12

HelloI received my new iPhone 12. I followed all instructions to transfer from my iPhone SE but it seems to have failed. I cannot make calls from new phone or send messages etc. My old phone is still on the network and my new phone isn’t. What do I n...

Resolved! 00800

Anyone know how much it costs to call a 00800 number?

hicky7 by Level 1: Joiner
  • 1246 Views
  • 1 replies
  • 0 kudos

Text Messages and emails apparently from 02 updating my tariff

Hi Guys,I've never been here before but am looking for a little help from those more knowledgeable than myself...Today, I've received two text messages apparently from O2UK, first stating a tariff change was completed at 6.12am this morning to O2 Sim...

Resolved! Reschedule delivery

Dear Sirs/Madams.I have a all day delivery scheduled for this Tuesday (10.11.2020) order no. ms-316112941, is there anyway to reschedule for Wednesday instead? My boss suddenly changed my shifts without me knowing, If its not possible to change the d...

Poor Signal and Battery Draining Quickly

First off my signal has been repeatedly poor for a long time now in Exeter, Devon. I have had problems with this in the past and it still hasnt been rectified. I have done all the previous steps of resetting my phone, sim swap etc.Secondly, I have be...

Adam95 by Level 1: Joiner
  • 1091 Views
  • 6 replies
  • 0 kudos

Resolved! Keeping Sim only contract but swapping the phone

So I have a great sim only deal at the moment, however I am looking at a new phone.The phone is only available for pre order at the moment, can I buy the phone alone without a air time plan?The delivery says from 13th but when will I actually get it?...

Farha by Level 1: Joiner
  • 3707 Views
  • 7 replies
  • 0 kudos

Old O2 email account

Hi, I used to have an email account with O2. Unfortunately I didn't change that address with my gp and so now we have gone into lockdown, my shielding email will have gone to that old email. I have tested the email and it still obviously receives ema...