Tech Support
Do you have a technical issue? Ask our community members for help and support.
cancel
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

Resolved! Poor coverage after moving to O2 from Tesco

I switched from Tesco Mobile to O2 in July looking for a better deal. I went with O2 as I know Tesco use their network and coverage had always been good with them. Since switching signal has been poor for calls and 4G. I don't know if coincidence or ...

Sara100 by Level 1: Joiner
  • 1798 Views
  • 1 replies
  • 0 kudos

Resolved! Wanting to cancel a new order

Hii have placed an order this morning g for a new phone and contract. However, I have now received an email saying the phone is out of stock and they ha e no idea when it will be back in. I need a phone ASAP so would like to cancel my order and look ...

CER by Level 1: Joiner
  • 4093 Views
  • 1 replies
  • 0 kudos

Resolved! Pick up of phone

My device has been successfully delivered to the local 02 shop , when will this be available to be collected ?

Tegan2610 by Level 1: Joiner
  • 1106 Views
  • 2 replies
  • 0 kudos

Resolved! Network problems France

I am not getting 4G in Paris, normally Bouygues is fine but since arriving it say 3G but won’t work at all ..

Resolved! No data roaming in France

Hello. I am in France and while voice calling works I am getting not data on the mobile network. I have compared settings to friends’ ones and there is no obvious difference. I have the international pack in my account. I tried changing the APN from ...

Resolved! Travel

Hello can you tell me if my up allowances on my phone will work in Majorca please I’m on o2 refresh

Kirsty11 by Level 1: Joiner
  • 974 Views
  • 1 replies
  • 0 kudos

Resolved! Metered connections

I want to use my phone as a backup connection in case my house wifi goes down. When I try to connect it says this is a meter connection and then data does not transfer. Please could you help adjust this? Thanks

Lau1 by Level 1: Joiner
  • 1045 Views
  • 2 replies
  • 0 kudos