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Scam texts

On my 1st October bill there was an entry of £3.75 for an incoming text message from number 6533 which is from Kalistia Computing. Tel No 03333137900. On my 1st November bill there are a further three entries each of £3.75, all plus VAT.I have no kno...

Resolved! Pixel 5 WiFi calling

Hi This is really confusing me. I want to get a Pixel 5 on O2 but I need WiFi calling to work on it. Some questions... 1. Does WiFi calling work on O2 with this handset?2. If yes, do I HAVE to buy the phone from O2 for it to work? Can I instead buy t...

Poor call quality

I've recently switched to sim only from my contract and the call quality is really poor, i.e. people can't hear me when I'm speaking to them. This is a recent issue, so I'm wondering if the move from contract to sim only has somehow done something, e...

Samsung Watch 3 LTE Error 118

Afternoon,I have recently purchased a Samsung Watch 3 LTE and I'm having nothing but problems trying to get it to pick up on the mobile plan via the watch during setup.I can pair the watch via Bluetooth and that works fine but whenever I try to add t...

Resolved! Iphone 12 pro won't connect to network

Hi all, set my phone up earlier this afternoonI've checked status of o2 network and all is fine. My phone just does not connect to the O2 network at all today and hasn't since I started it up... any ideas? I've checked the sim, I've switched off and ...

Resolved! Nokia 215 - Voicemail de-activate

I have a Nokia215.Could anyone tell me how to de-activate voicemail ?

O2 wireless gives 'can't provide a secure connection

Hi,Whenever I try to use O2 WiFi on my phone, it connects OK but when I try to actually use it, chrome and other browsers shows 'This site can't provide a secure connection'

Resolved! Remote temporary lock

Wanting to take daughters phone off her as a punishment but won’t hand it over. Can I temporarily lock her phone from mines?

Resolved! No mobile reception in Ealing (London) area

For at least three weeks I've had only mobile reception during most nights and if very lucky some minutes during the day. I've missed one very important phone call because of that and the longer it goes on the less people believe me that it is becaus...

Glasgow Network Problems

Hi, I'm a pay monthly customer using a Galaxy S10+. Over the last few months I've noticed more and more issues when I try to connect to the internet using my data. My connection is incredibily slow and often times out. In these times of covid track a...

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