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Forum Posts

A guide to personalising your phone

Hi everyone, Have you ever struggled to read your text messages because of the font being too small to read? Or wondered if elements on your device's display could be bigger, smaller, darker or brighter based on your personal preference? There are ma...

Adjusting Text Size on Android - step 1 Adjusting Text Size on Android - step 2 Adjusting Text Size on Android - step 3 Adjusting Text Size on Android - before
Marjo by Former Staff
  • 14748 Views
  • 9 replies
  • 4 kudos

Resolved! reactivate a number

How can I reactivate my number. I still have credit. I need a urgent reply. Thanks a lot

Ivy2013 by Level 1: Joiner
  • 2624 Views
  • 7 replies
  • 0 kudos

Resolved! Problem with photo album with new sony xperia 5 after the 'set up my device' process.

Hello I received my new sony xperia 5 yesterday and did the google 'set up my device option from settings. The phones started to sync all of the apps. After this completed I noticed that in the photo album alot of my pictures were missing. So I did s...

Survey from 202444

Just had a text from 202444 asking me to rate 1-10, claiming to be an O2 Survery As O2 communications usually come from names "O2UK" etc, not numbers, I've ignored & deleted it. Wondering if anyone else has had the same and whether it was legitimate ...

Leon1987 by Level 1: Joiner
  • 1390 Views
  • 3 replies
  • 0 kudos

Unlocking an Huawei P Smart spoke to O2 twice wrong code provided

Just wondering if anyone can help. Have spoken to O2 chat twice. Obtained NCK code twice which is 12 digits, entered twice. Wrong code. Verified. Phone model is Huawei P Smart FIG - LX1 3 years old before 2018 when they are all unlocked. So i put in ...

Sil by Level 1: Joiner
  • 1257 Views
  • 5 replies
  • 0 kudos

Bill showing a daily text being sent when abroad

Hi, My bill is showing i'm sending a text message daily to a random number whilst im abroad in the middle east costing 41p each time. My data roaming is off and I have travel bolt ons on my account. Please can you explain what is happening? I've been...

WillM by Level 1: Joiner
  • 1022 Views
  • 5 replies
  • 0 kudos

Resolved! Phone not registered to a network

setting up my new phone and sim. Have transferred all contacts, apps etc but when I try to make a call, on either my old or new phone, both say phone not registered to a network. How long should it take for my new sim to activate and does it mean I c...

kmc by Level 1: Joiner
  • 526 Views
  • 1 replies
  • 0 kudos

PKXD

PKXD game keeps crashing on my daughter's Alcatel tablet. I've tried it on my Huawei and it works fine, but on the Alcatel it closes the app as soon as it loads. I've tried uninstalling the updates from the playstore and reinstalling the app, and it'...

Aria84 by Level 1: Joiner
  • 894 Views
  • 2 replies
  • 0 kudos

iPhone X loss signal

Hi anyone found a solution to the signal bars random dropout on iPhone X been happening for a year or more with promising fixes in the pipeline but nothing 掠 would my iPhone X support esim and could this fix the problem ?I have heard antenna hardware...

iPhones by Level 1: Joiner
  • 632 Views
  • 3 replies
  • 0 kudos

WhatsApp transfer

I have moved from iPhone to Samsung and my WhatsApp chat history is not transferring. Can anyone advise how its done

Mary4 by Level 1: Joiner
  • 573 Views
  • 2 replies
  • 0 kudos