Tech Support
Do you have a technical issue? Ask our community members for help and support.
cancel
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

Resolved! Loyalty discount

In October I took out a second contract with o2 for my nephew at £10 per month & was advised I could have a 20% loyalty discount. I sent a loyalty text message but have still been charged £10.98. How can I get the discount ?

OB by Level 1: Joiner
  • 645 Views
  • 1 replies
  • 0 kudos

Using Xperia 1 II with USB Hub

I've just bought an Advent 3-in-1 USB C Hub to use with my Xperia 1 II phone.I mostly bought it for the HDMI output, which is working fine - I can see the phone screen mirrored on a monitor via the HDMI cable.But I was hoping I would be be able to us...

bdsl by Level 1: Joiner
  • 1015 Views
  • 3 replies
  • 0 kudos

Resolved! How do I do live chat ?

Need to live chat an o2 member of staff for SIM card issues. Damaged sim got replaced but they will only send me a 6 digit code through text.. I can’t receive texts or make calls..

Wais by Level 1: Joiner
  • 3263 Views
  • 20 replies
  • 0 kudos

esim setup galaxy s10

Hi I'm trying to set up an esim on my galaxy s10. I have a monthly contract in UK, I'm in UAE and need a local sim card as calls are very expensive on UK sim.I would like to have O2 monthly contract on esim and local pay as you go as physical sim,Any...

rovdan by Level 1: Joiner
  • 1125 Views
  • 4 replies
  • 0 kudos

My phone number is different to the one on my account

Hi, when i got my contract 3 years ago i transferred my original number so i could keep it. But on my o2 account it’s a totally different number and i have only just noticed this as I was trying to sort my upgrade out. I couldn’t complete the transac...

4g not activated on ipad

hi, i got my son an ipad this time last year which had a pay monthly sim for data. he has told me today the 4g has never worked on it - just the wifi. i can see from myo2 that he has 1023.99mb of data to use on his ipad account. why is his 4g/data no...

nikkid by Level 1: Joiner
  • 479 Views
  • 1 replies
  • 0 kudos

Calls cut off

Hi,I upgraded to a new Samsung around 6 weeks ago. Since having the new phone my calls will cut off within seconds of someone answering or it won't even connect to ring someone, my signal will keeps disappearing continuously. The signal will return, ...

scam disconnection letter

I have a letter from o2 saying I have been disconnected - but it is not my account number - and I haven't been disconnected. How do I confirm it is a scam?

Templa007 by Level 1: Joiner
  • 1396 Views
  • 1 replies
  • 0 kudos

Pac code but not to shut down account

Hi. I want to transfer my number to another network and get a new O2 number for my existing phone/account.A PAC code request seems to close the account

WSB by Level 1: Joiner
  • 390 Views
  • 1 replies
  • 0 kudos