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My phone number is different to the one on my account

Hi, when i got my contract 3 years ago i transferred my original number so i could keep it. But on my o2 account it’s a totally different number and i have only just noticed this as I was trying to sort my upgrade out. I couldn’t complete the transac...

4g not activated on ipad

hi, i got my son an ipad this time last year which had a pay monthly sim for data. he has told me today the 4g has never worked on it - just the wifi. i can see from myo2 that he has 1023.99mb of data to use on his ipad account. why is his 4g/data no...

nikkid by • Level 1: Joiner
  • 479 Views
  • 1 replies
  • 0 kudos

Calls cut off

Hi,I upgraded to a new Samsung around 6 weeks ago. Since having the new phone my calls will cut off within seconds of someone answering or it won't even connect to ring someone, my signal will keeps disappearing continuously. The signal will return, ...

scam disconnection letter

I have a letter from o2 saying I have been disconnected - but it is not my account number - and I haven't been disconnected. How do I confirm it is a scam?

Templa007 by • Level 1: Joiner
  • 1402 Views
  • 1 replies
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Pac code but not to shut down account

Hi. I want to transfer my number to another network and get a new O2 number for my existing phone/account.A PAC code request seems to close the account

WSB by • Level 1: Joiner
  • 390 Views
  • 1 replies
  • 0 kudos

YouTube being Age Restricted

Hi there,YouTube is forcibly in restricted mode from an administrator while I’m using my data and won’t let me turn it off. I do not have age restricted settings turned on.

Asavage by • Level 1: Joiner
  • 2319 Views
  • 12 replies
  • 0 kudos

5G

how do i know if my current sim supoorts 5G or not? 

Barnesy by • Level 1: Joiner
  • 1632 Views
  • 2 replies
  • 0 kudos

Resolved! Cannot activate new iPhone 12

HelloI received my new iPhone 12. I followed all instructions to transfer from my iPhone SE but it seems to have failed. I cannot make calls from new phone or send messages etc. My old phone is still on the network and my new phone isn’t. What do I n...

Resolved! 00800

Anyone know how much it costs to call a 00800 number?

hicky7 by • Level 1: Joiner
  • 1259 Views
  • 1 replies
  • 0 kudos
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