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Can't Make or Receive Calls since pairing Apple Watch

I bought an airtime plan for my Apple Watch on Tuesday 24th August 2021. Since then my ability to make or receive calls has been lost whilst data and texts is unaffected.I have contacted customer services every day and keep getting told to wait. I th...

Ij4 by • Level 1: Joiner
  • 775 Views
  • 2 replies
  • 0 kudos

Resolved! How do I add a phone to my account?

I have three phones under my account: mine, my husband’s and my daughter’s. I would like to add a new number and phone for my son but can’t work out how, without going to an 02 shop!

Nancy1 by • Level 1: Joiner
  • 561 Views
  • 1 replies
  • 0 kudos

Resurrect Old Account

I have an old O2 account. I need to get a replacement SIM. However I can't get help online or in store as I can't clear security as I can't remember my memorable name. Also it was a Pay Up Front for Life account and I don't have the bank details I or...

crozzo by • Level 1: Joiner
  • 1264 Views
  • 5 replies
  • 0 kudos

Resolved! Cannot make or receive calls

Upgraded to iPhone 12 Pro swapped over to new phone and sim. All working. Following day cannot make or receive calls.

JulesH by • Level 1: Joiner
  • 1317 Views
  • 4 replies
  • 0 kudos

Resolved! Network/Data Issue unresolved

Since January 2021 I noticed that the data signal became very very poor in my area (London SE17) to the extent that a speedtest cannot even complete producing network error messages. It takes numerous attempts to run the speedtest and if one does fin...

GOLDI3 by • Level 1: Joiner
  • 712 Views
  • 1 replies
  • 0 kudos

Resolved! Mobile Data Error

Hi, I have an Apple XR and over the past month my o2 signal keeps dropping out and coming back and now my phone is saying I need a Mobile Data Update. What do I need to do?

Sm12 by • Level 1: Joiner
  • 1114 Views
  • 4 replies
  • 0 kudos

Resolved! can't make calls or receive them

For a few days now I haven't been able to make calls or receive them, however I know other people on O2 and they don't seem to have any problems. Have been trying to find out where I can get this issue sorted, but can't call O2 customer service to ge...

No incoming/outgoing calls after port

Hello, I hope I'm posting this in the right place as I'm not sure how else to access any help from O2. I've just bought a new phone and contract for my teenage daughter. Her number ported yesterday and WhatsApp and text messages work fine. However sh...

LPS by • Level 1: Joiner
  • 7028 Views
  • 31 replies
  • 1 kudos

Resolved! how do I unlock adult content through my app

Hi Im stuck in my broken down car with a 2 hour plus wait for pickup, bored and my phone wont show me appropriate adult content. How do I relieve myself?

Kemmy by • Level 1: Joiner
  • 1657 Views
  • 2 replies
  • 0 kudos
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