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Survey from 202444

Just had a text from 202444 asking me to rate 1-10, claiming to be an O2 Survery As O2 communications usually come from names "O2UK" etc, not numbers, I've ignored & deleted it. Wondering if anyone else has had the same and whether it was legitimate ...

Unlocking an Huawei P Smart spoke to O2 twice wrong code provided

Just wondering if anyone can help. Have spoken to O2 chat twice. Obtained NCK code twice which is 12 digits, entered twice. Wrong code. Verified. Phone model is Huawei P Smart FIG - LX1 3 years old before 2018 when they are all unlocked. So i put in ...

Bill showing a daily text being sent when abroad

Hi, My bill is showing i'm sending a text message daily to a random number whilst im abroad in the middle east costing 41p each time. My data roaming is off and I have travel bolt ons on my account. Please can you explain what is happening? I've been...

Resolved! Phone not registered to a network

setting up my new phone and sim. Have transferred all contacts, apps etc but when I try to make a call, on either my old or new phone, both say phone not registered to a network. How long should it take for my new sim to activate and does it mean I c...

PKXD

PKXD game keeps crashing on my daughter's Alcatel tablet. I've tried it on my Huawei and it works fine, but on the Alcatel it closes the app as soon as it loads. I've tried uninstalling the updates from the playstore and reinstalling the app, and it'...

iPhone X loss signal

Hi anyone found a solution to the signal bars random dropout on iPhone X been happening for a year or more with promising fixes in the pipeline but nothing 掠 would my iPhone X support esim and could this fix the problem ?I have heard antenna hardware...

WhatsApp transfer

I have moved from iPhone to Samsung and my WhatsApp chat history is not transferring. Can anyone advise how its done

Resolved! Redeeming Disney+ extra

The link I've been sent to redeem my extra will not work

Resolved! my SIM card does not work anymore

I didn't use my SIM card for 2 months later when I place the SIM card in the the phone the SIM card could not register any more. I took out and placed back same issue. I tried another SIM card on that phone and it works. I tried that SIM on another p...

Corporate VPN Blocked

Hi, My corporate VPN is being intermittently blocked by O2. The same issue does not occur on other mobile networks. I have raised a ticket with O2 which is still open. Has anyone experienced this issue before and, if so, what was the resolution? This...

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