Hello My new phone was returned after it was accidentally damaged. The
service I have received from o2 insure has been very poor; I am yet to
receive my replacement device. They are unable to tell me when it will
become available and I am expected to...
I have informed O2 on several occasions that my account details have
been altered and a Apple I phone was ordered without my knowledge.My
details have been taken and I have had to purchase more data as mine was
stolen. It is going to take the fraud t...
I've had no signal for 5 days, just a "emergency calls only" and sim
card picture message. O2 have said there is a damaged phone mast in the
area, (ive travelled 10 miles to work and still had the same issue).
seems terrible customer service to not h...
Not sure if this is the right board but I need some help regarding O2
offers.I signed up to a pay monthly SIM-only deal and I'm using the SIM
card to provide connectivity in my car. Everything on that side is
working fine but whenever I try to access...
I have always been able to add a temporary voicemail greeting that I
could add when I had a day off or was on annual leave etc. I have tried
today to do this hwoever all the voicemail options have changed and it
doesn't appear to be an option anymore...
I have an ‘extra’ and the free trial is due to end next month but I
can’t find it to cancel it. I’ve followed the instructions but can’t
find Account Summary and can’t find it listed anywhere. How do I cancel
something I can’t find?
Iv just paid for a one off Snack 500MB Data Bolt On which lasts 31 days
so I wanted confirmation that if I don’t use it all by the last day then
does it roll over for another 31 days? Also is there a way to keep track
of how much I have left? Thanks
