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Resolved! How do I return an online order

I ordered an mobile broadband device based on what is clearly incorrect coverage information and now wish to return it. How do I do that?

Hippo1 by • Level 1: Joiner
  • 1273 Views
  • 3 replies
  • 0 kudos

Resolved! samsung galaxy a10 not scanning qr codes

Hello. My new Samsung Galaxy A10 does not read QR codes when scanning menus, for example. This makes it particularly difficult to order anything in a restaurant or pub in the current pandemic! Any advice welcome.

GN by • Level 1: Joiner
  • 6678 Views
  • 3 replies
  • 0 kudos

Resolved! Activating sim without old sim

I need to activate my new sim but do not have my old phone or sim to receive the verification code can you please help me activate my new sim?

Dd38 by • Level 1: Joiner
  • 717 Views
  • 1 replies
  • 0 kudos

Resolved! Text trascripts

Hello - Is it possible to request past text transcripts?TIA

Frazer by • Level 1: Joiner
  • 906 Views
  • 3 replies
  • 0 kudos

Resolved! O2 Network losing signal

IPhone 12 Pro Max and lived in same location for years, other family members with same phone are fine, I have changed sims too. I had two days of no signal. Then since changing sim I get no signal then 1 bar thrn fine for a while.been 4 days. Cant ma...

Animas by • Level 1: Joiner
  • 639 Views
  • 1 replies
  • 0 kudos

Resolved! Keep losing network signal all of a sudden

IPhone 12 Pro Max and lived in same location for years, other family members with same phone are fine, I have changed sims too. I had two days of no signal. Then since changing sim I get no signal then 1 bar thrn fine for a while.been 4 days. Cant ma...

Animas by • Level 1: Joiner
  • 954 Views
  • 1 replies
  • 0 kudos

Resolved! Combine two accounts

I would like to combine my phone account with my tablet account? Is this possible? If so how do I do it? Thanks

Brooke84 by • Level 1: Joiner
  • 527 Views
  • 1 replies
  • 0 kudos

Phone not working whilst roaming

Hi, I am currently working in Italy and my phone is not connecting to most networks or getting data. I just upgraded to an iPhone 12 and got a new 5G sim before the trip. My phone connects to Vodafone Italy but only on edge, all other networks show n...

James1uk by • Level 1: Joiner
  • 6237 Views
  • 20 replies
  • 0 kudos

Resolved! Unable to connect to internet via 4/5G

I have received my new 12 Pro Max and have carried out a side by side data transfer from my old phone via iCloud. I ha e downloaded the most recent iOS version and everything looks good , however when I move out my home WiFi I am unable to access any...

Caller ID

My Caller ID shows as a business name that I no longer own. How do I change this so that only my number shows as Caller ID? Help much appreciated.

Lance2 by • Level 1: Joiner
  • 1120 Views
  • 1 replies
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