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Forum Posts

Resolved! Remote temporary lock

Wanting to take daughters phone off her as a punishment but won’t hand it over. Can I temporarily lock her phone from mines?

Callum74 by Level 1: Joiner
  • 1057 Views
  • 1 replies
  • 0 kudos

Resolved! No mobile reception in Ealing (London) area

For at least three weeks I've had only mobile reception during most nights and if very lucky some minutes during the day. I've missed one very important phone call because of that and the longer it goes on the less people believe me that it is becaus...

Dani7 by Level 1: Joiner
  • 412 Views
  • 1 replies
  • 0 kudos

Glasgow Network Problems

Hi, I'm a pay monthly customer using a Galaxy S10+. Over the last few months I've noticed more and more issues when I try to connect to the internet using my data. My connection is incredibily slow and often times out. In these times of covid track a...

Gordon581 by Level 1: Joiner
  • 626 Views
  • 3 replies
  • 0 kudos

iPhone 12 pro sim

Hi, Can anyone help me with what sim do I need for iPhone 12 pro and how to get one? I understand from the apple website that iPhone 12 Pro and iPhone 12 Pro Max are not compatible with existing micro‑SIM cards.

Rowanlaw by Level 1: Joiner
  • 1279 Views
  • 2 replies
  • 0 kudos

VPN fails to connect

Hi I have sophos ssl on my laptop and use it to vpn into the office. When the wifi was down I've tried using my phone's data but it fails to connect. Is there a setting somewhere that needs to change

Resolved! O2_Alert text messages

Today, 16 October '20 @ 17:07hrs, I received 2: O2_Alert text messages stating: "You've been sent a media message from +447795123057. View it at www.o2.co.uk/m/by typing in your mobile number and pin: d913xx"Can the O2 Gurus please clarify if these a...

Teressa by Level 1: Joiner
  • 1232 Views
  • 1 replies
  • 0 kudos

Resolved! Are there no gurus any more?

I haven't been on the web page for a long time and was thinking about an upgrade, but I wouldn't do anything without talking to a guru first...and I can't find them. Are they still around? I don't feel I can just buy something without talking to some...

Su1234 by Level 1: Joiner
  • 1212 Views
  • 3 replies
  • 0 kudos

Nuisance calls from automated lines

I keep getting multiple calls a day, normally from 07489 or 07419 numbers, which if I then answer, seems to ring through to another number, which then picks up, there is a short sound for a few seconds of what sounds like a call center and then the l...

PeteB by Level 1: Joiner
  • 2058 Views
  • 2 replies
  • 0 kudos