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Forum Posts

Resolved! 2 Sync data plans

Hi, I seem to have 2 sync data plans on my account, I only have 1 apple watch and so need to cancel one of the sync data plans, can anyone help please?

Deedei by Level 1: Joiner
  • 407 Views
  • 1 replies
  • 0 kudos

resend a Text (SMS) to my phone

Hi, I had a text message (SMS) on my phone that I need, I got a new phone, and reset the old phone, therefore lost the message, only recieved it about 5 days ago. Is there anyway, or someone I can contact to get 02 to resend that SMS to my phone??? T...

NeilPanda by Level 1: Joiner
  • 626 Views
  • 3 replies
  • 0 kudos

Not recieving Netflix Verification code

I'm trying to sign up for Netflix but I don't recieve the verification code text message to complete the process. I'm currently abroad but have my sim active and it does receive other text messages.

KikiF by Level 1: Joiner
  • 3770 Views
  • 4 replies
  • 0 kudos

Cloning from Huawei to Oppo

I've upgraded from a Huawei P10 Pro to an Oppo Find X2 Pro and I cannot find a way to clone my photos, contacts etc. The Phone Clone app on my Huawei won't work on the Oppo, and the Oppo Clone Phone won't work on the Huawei. Oppo customer service rec...

Linzi85 by Level 1: Joiner
  • 1852 Views
  • 5 replies
  • 0 kudos

Spoofing

I got a call from a woman who said I had phoned her daughter. I had not used my phone at all today until then. So it wasn't me. I understand this is called spoofing - someone uses my phone number without permission and it doesn't appear in my list of...

Andrew12 by Level 1: Joiner
  • 1118 Views
  • 3 replies
  • 0 kudos

Resolved! HUAWEI 4g router drops out

Hi there, I have a HUAWEI 4g Pocket Hotspot that is less than a year old. It keeps either dropping connection or the connection goes very slow. It isn’t a network problem as when I switch to 4g on my phone it works fine.Is there any warranty on this ...

Resolved! Samsung S21 ear buds

Hi I recently purchased the Samsung S21+5G. I have been trying to redeem the Galaxy ear buds but I am being told I do not have supporting documents. Can you advise as to where on my account I will find the correct documents they require.

jenn1 by Level 1: Joiner
  • 992 Views
  • 3 replies
  • 0 kudos

Resolved! Samsung S21 Ultra screen flickering and glitching

Hi, I received my new Samsung S21 Ultra (Exynos 512 gb) last week and it has a fault with the screen. It first happened a few days after I started using it, then to my relief it stopped. Since two days ago it now happens most of the time, making the ...