I have been trying to get in contact with someone on the phone to tell
them there has been a problem with my payment and every time I phone up
its not giving me an option to speak to someone! I need my phone back on
HiI am new to O2. When ever I send a text message, the recipent is shown
a totally different phone number to my normal phone number. How can this
be fixed please.
Hello there. I bought a 4s handset from a friend back in 2015. I then
went to an o2 store to get a sim only deal which I ended up having until
October 2020. In October last year I went to an O2 store to get a more
up to date handset. I wanted to keep...
My phone keeps telling me I have voicemail, I've had alerts and I have
the red dot next to the icon, yet when i ring my voicemail it says I
have none. How do I fix this?
All of a sudden my mobile will not connect to the london undergound
wifi. If I go through virgin media and press the o2 icon, when i enter
my number it just keeps coming up with "sorry, we've encountered an
error and you have not been signed in" I ha...
My old phone is no longer working & cannot accept a charge, so receiving
a text is not possible. To set up my new phone it ask me to keep the
phone close to allow the transfer of data. Not possible as phone broken.
I have tried using my old sim & new...
I have been ringing 202 to try and pay my device plan off. As soon as I
say make device plan payment it gives me details on how much I owe on my
monthly plan then kicks me off! on the website I can make additional
payments on my telephone bill but no...
I recently got a text from O2 after the customer services asked me a
anumber of questions. All I wanted to do was pay my bill. I could not
remember my memorable word, so I failed security. Now I have got an
email saying I have changed my security que...
In short, I have changed my network from O2 Mobile to Superdrug Mobile.
My phone is a Samsung Galaxy S7, I paid off the phone from O2 last year.
I have switched my number from O2 to Superdrug. However, when I switch
on my phone I am prompted with the...
