Get tech support for your O2 issues

Samsung keeps restarting

Hello, I've just received a new phone, Samsung S20 FE and changed my old number onto the new sim. Whilst I was waiting for the number to transfer the phone asked to update to which I pressed that it should.. once i started it loaded and after turned ...

Resolved! NEEDED - UK dial tone whilst abroad

I need to travel abroad, I require for my dial tone to ring as a UK tone and not an international tone when I am away. I will be using my o2 mobile number and I have done a lot of research into this and it seems that there are not many options and no...

Resolved! Security question password

Hello,Iv forgot my password to my security question. Usually I pay online for my contacts.I have 2 contacts with yourselves, once I had logged into my account online the number I wanted to pay for has been removed from the account.

Not receiving vodafone sms

Sorry if this is a little repetitive, but I am an O2 customer but have recently stopped receiving sms messages from Vodafone customers. Any help would be appreciated

Resolved! new phone transferring data for over 4 hours

Hi can any one help please. I upgraded to a new phone. it arrived today. Old phone is in process of transferring data. says time remaining 1 minute. has been like this for 4 hours now. screen stuck on this message so can't use old phone and new phone...

App not downloading

Hello,I’ve just upgraded to the iPhone 11 Pro and downloaded all my apps that I need fine but for some reason the bank of Scotland app won’t download on my phone? I’ve logged in and out of the App Store but that hasn’t worked?Thanks

IME not on portfolio

trying to recycle my phone but the IME is not on portfolio

Resolved! Does O2 support samsung galaxy watch 4g

Can I connect a samsung galaxy watch 4g to O2

Not receiving verification texts

All of a sudden I am not getting verification code texts from my email & Skype & bank which means I cannot log in to them. Have checked my texts blocking list on phone, none are blocked. Got verification text from o2 though no problem. Anyone know wh...

Resolved! Why am I not receiving texts about my bill from o2?

Hi I recently upgraded my monthly contract to a sim-only contract last month. I have been using my old sim that I have had. I have not received a text from O2 about my bill information. Why is that? Do I need to swap my sims over? Please help.

O2

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