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Downloading Photos

Good afternoon, can anyone tell me why my Galaxy A3 will not let me download photos onto my laptop. I have done this previously but won't let me do it now! I have tried another phone on my computer and it worked, so I assume my phone is at fault. Is ...

iPhone overheating

My iPhone has started overeating after a couple hours of use. I’ve taken my phone case off but it is still happening. It makes me feel very uncomfortable about using it. Should it be getting so hot? It’s a brand new phone. I got it last Monday. So a ...

LouiseB by • Level 1: Joiner
  • 938 Views
  • 2 replies
  • 0 kudos

5G cwmbran wales

Hello does anyone know any rough dates 5g will, be made live in cwmbran Wales at all, i know some networks have gone live in cardiff but that doesn't help me

KMatthews by • Level 1: Joiner
  • 978 Views
  • 3 replies
  • 0 kudos

Less than 1mbps 4g connection on new s20 ultra

Can anyone help? I upgraded to s20 ultra. Just moved house so no wifi so relying on mobile data. I wanted to make it hotspot for kids but getting average 700kbs connection on 4g. His 3 acc gets 25mbps wife has virgin 12mbps. Mines not even 1mb connec...

russ69 by • Level 1: Joiner
  • 1038 Views
  • 1 replies
  • 0 kudos

Resolved! Selling iwatch

Hi all,I have an iWatch purchased on contract through O2. My wife and I both have iPhones, however she does not have an iWatch. My iWatch is associated with my phone number. If I am to give her my iWatch will she able to use the iWatch giving her all...

DPAKeller by • Level 1: Joiner
  • 1791 Views
  • 6 replies
  • 0 kudos

PAC Code

Hi I received my new O2 pay monthly sim for my new plan in the post today and would like to transfer my existing Tesco mobile number to the plan and I have a PAC I've been trying to fill in your online form at https://o2.co.uk/help/phones-sims-and-de...

PACman by • Level 1: Joiner
  • 1062 Views
  • 1 replies
  • 0 kudos

Resolved! Tranferring old non 02 number to new 02 SIM

I ordered a new o2 sim, as a new o2 customer. I ordered the new sim with a PAC code as I wanted to keep my old number and bring it to o2. I don't think this has transferred and I'm not sure how to check or process the transfer

fj by • Level 1: Joiner
  • 2090 Views
  • 2 replies
  • 0 kudos

After porting my number to O2 some text messages not getting through

I became an O2 customer yesterday having just purchased a new contact with O2 and an iphone 11. I was told to leave my new phone off all day until 6pm which I did and although I've now got everything working and my old Samsung phone on Vodafone is no...

Footyboy by • Level 1: Joiner
  • 3753 Views
  • 5 replies
  • 0 kudos

Disney+ / Did O2 hacked my account?

Hello I couldn't find an answer to my question among hundred of questions about Disney+ on O2 community so please apologies if it is there was already the same question. I have upgraded yesterday with Disney+ free for 6 months.I have followed the lin...

Sylvain by • Level 1: Joiner
  • 1973 Views
  • 5 replies
  • 0 kudos
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