Here is my full diary of events which ended I think by getting scammed, hopefully that part has ended. Not that I am an idiot but understandingly getting caught out. So I got moved by virgin to O2 about 4 months ago with no say in the matter. That's ...
Hey all,One of our O2 staff members, Loz, has recorded some videos stepping you through changing the text size on your phone. Some customers out there may not even know this is possible, but could benefit from a larger text size, so check out the vid...
Hey all,Our O2 staff member, Ann-Marie is here to show you how to extend the ring time of an incoming call. If you're always caught scrambling about ti find your phone when a call comes in, or you just need extra time to vet it or to get ready to acc...
Hey everybody,One of our O2 staff members, Scott, has recorded a few videos introducing the fantastic My O2 app. With it, you can manage your account 24/7 - view your allowance, add bolt-ons, check your tariff details, and more.Check out the videos b...
Hey all,With many of us self-isolating or just spending more time at home, it’s important now more than ever to stay in touch with friends and family.Through the power of chat apps like WhatsApp, one of ourO2 staff members has made a short video show...
How do I change my phone number whilst keeping my same contract?
My phone and sim were destroyed. My new phone came with blank pin. Can't get into bt app. Can't register new sim cos texts going to destroyed one. O2 customer service is auto and not putting me through to anyone
I have just switched to O2 from virgin mobile, from receiving my SIM I have had little to no signal in my house, I received notification this morning informing me there are no issues with signal in my area.
Cannot get wifi calling in settings/ connections on s20. This is very annoying as singnal at work is very poor. I cant call anyone without it cutting out countless times. Please help!!
I keep getting the message displayed when trying to sign in to the wifi on underground in london, can someone please help?
Hi there, my Now TV app isnt working and so the customer help team at Now TV have asked me to ask my netwrok carrier (o2) to check if there is a VPN (Virtual Private Network ) set up from my network connection and to disable it if so. How do I check ...
Postcode: HA9 0AGI have network issues around the back of my flat and in the hallways. I’ve reported this twice via network checker and have just now reported it a third time. On all occasions O2 has said there is a network issue and ‘fixed’ it withi...
I recieved my new Pixel 5 yesterday, i have no signal and the message "sim not provisioned for voice". i have turned the device on and off mutliple times and have re inserted the sim card. any idea how to resolve the issue?
Hi, i need help please. I have an unlock code sent from o2 to unlock my LG G7 thinQ to use with another sim but it keeps saying unsuccessful. Ive tried looking on here for solutions and tried them all but with only 3 atempts left, im desperate. Can a...
Whenever I am on Google and am on a website, if my phone locks when I come to unlock it again it says "connection interrupted" and then a strange website pops up tryinf to tell me my phone needs cleaning and telling me to download this app (i obvious...
