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Unable to receive OTP from Santander

Nicolson92
Level 1: Joiner
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Hello

 

I am able to receive text messages however am unable to receive OTP’s from my bank even though they have confirmed they have sent them?

 

I really need to access online banking and this is causing me a lot of stress. Please can someone help as the phone service has been useless. 

thanks 

Message 1 of 34
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MI5
Level 94: Supreme
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@Dean1978 wrote:

This is not a solution ! Why mark it as one ! 


Firstly, I didn't.

Secondly, how can you know it didn't solve it for the OP.

Thirdly, don't be so rude!

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 31 of 34
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Enlli
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@Dean1978 wrote:

This is not a solution ! Why mark it as one ! 


And fourth, you are a bit late to the party

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.
Message 32 of 34
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jonsie
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Message 33 of 34
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Cleoriff
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I think that's covered it all 😂

Veritas Numquam Perit

Girl in a jacket
Message 34 of 34
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