cancel
Showing results for 
Search instead for 
Did you mean: 

Spend Cap issues over short messages. to friends

Jenny105
Level 15: Gaining a Reputation
  • 702 Posts
  • 122 Topics
  • 3 Solutions
Registered:

Hi   In the past few months I've been charged extra for certain messages. 

My Spend Cap was reduced from £5 to £O. Today I tried to send messages to 2 acquaintances. The texts were not forwarded. Is this related? No pictures, no emoticons 

There is a connection between the 2. Both I met through  local foodbank. Both are very low income. Is there some device or usage they may have that is blocking my contact or be affected by Spend Cap. 

Message 1 of 2
665 Views
1 REPLY 1

Enlli
Level 68: Extraordinaire
  • 8673 Posts
  • 61 Topics
  • 1791 Solutions
Registered:

As you were previously being charged it two reasons would be either your text going as MMS picture messaging or their numbers are not standard UK mobile

Guide: Accidental MMS Sending and How to Avoid it 

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.
Message 2 of 2
658 Views