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Forum Posts

voicemail notifications

with O2 voicemail, can you tell me how i can change the notification so when i am getting a voicemail it notify me by sending a text or shows a missed call on your phone symbol, because all I get at the moment is a message on my pulldown screen at th...

Apple ultra watch

Hi, I have just changed my watch and was wondering how do I change my airtime plan from old watch to new watch.. thanks

Doreen62 by Level 1: Joiner
  • 410 Views
  • 1 replies
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Resolved! Lost phone

Yesterday I lost my iPhone 14 Pro max. Very annoying as I have never lost a phone, let alone a good one. I phoned O2 to report the loss, and also spoke to O2 insure to make a claim. O2 blocked the phone and sim. They sent me out a replacement sim fir...

Markab17 by Level 1: Joiner
  • 543 Views
  • 1 replies
  • 0 kudos

Problems with number porting

I recently moved to o2 from sky, I input the pac code yesterday. Sky has sent an email today saying my contract is cancelled but the number I want to bring to o2 is still saying unavailable and the number that I got from o2 is also saying invalid. An...

Ashlea by Level 1: Joiner
  • 382 Views
  • 1 replies
  • 0 kudos

Locked phone and eSIM for travel

Hi,I currently have a device that is locked into O2 as a carrier.Soon I will be travelling to Japan on a trip and was considering using another carriers eSIM for data whilst I'm there.Am I able to use an eSIM for travel even though my device is locke...

adam4472 by Level 1: Joiner
  • 1041 Views
  • 1 replies
  • 0 kudos

4G Sim to 5G Sim?

Hello everyone, I am looking for some advice please, my current old Samsung Galaxy A51 4G phone has been playing up recently and I am about to get a replacement Samsung Galaxy S20 5G phone. My current old O2 Sim card which I assume is 3 or 4G is also...

Paul2972 by Level 1: Joiner
  • 1459 Views
  • 2 replies
  • 0 kudos

Unable to access My o2

My O2 not recognising my email address/date of birth/last four digits of bank acc/New passwords?? Why is this please. O2 customer for at least 20 years and always input a four digit code to access my account before today.

L_D by Level 1: Joiner
  • 386 Views
  • 1 replies
  • 0 kudos

Poor Signal

Hi, We have never had brilliant signal at our house - we can only make phone calls on one side of our house or right at the top of the garden, and even then it is not always reliable. This has never really worried us as we enjoyed the peace.However, ...