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Forum Posts

How to get a PUK code

Hi - I need a PUK code in order to unlock my SIM. I've tried following these instructions: "Or sign in to My O2, go to My device, then Device details."Once signed in, neither of those sections appear to exist. Entering my number on this page: https:/...

morgunte by Level 1: Joiner
  • 7324 Views
  • 2 replies
  • 0 kudos

Resolved! unlocking old phone

how do i get my old phone unlocked to give to my grandaughter as she has a pay and go sim card?

fedup61 by Level 1: Joiner
  • 863 Views
  • 2 replies
  • 0 kudos

No network

There has been no network in the area where I live for over 2 weeks, it went down on the 4 August. Individuals having the same problem in the local area whatsapp group have all reported it and there's been no resolution of the issue. This has been ex...

RHoff by Level 1: Joiner
  • 386 Views
  • 2 replies
  • 0 kudos

Resolved! cannot get security code

My phone doesnt work I want to logon to my account because o2 send me a text to my broken phone!

David_AC by Level 1: Joiner
  • 416 Views
  • 1 replies
  • 0 kudos

Resolved! email address

the email address you've got is wrong i cannot access i need to change how can i

robums by Level 1: Joiner
  • 362 Views
  • 1 replies
  • 0 kudos

Resolved! Transferred number issues

I’ve transferred my phone number from vodaphone to o2 however iphone 14 won’t save the new number and keeps reverting to temporary number. Help please!

Jesi by Level 1: Joiner
  • 453 Views
  • 2 replies
  • 0 kudos

Resolved! iPad 12.9 died

My iPad just won’t startits not the charger as I tested a different device on iti tried the 3 buttons but nothing happens

Spr1 by Level 1: Joiner
  • 343 Views
  • 1 replies
  • 0 kudos

Resolved! I have been scammed

How do I contact O2 to stop a DPD delivery today DPD can't stop it without O 2 contacting them. It has been ordered on my account and my billing address has been changed and I can't change it. I have reported to fraud in O 2 but the phone is being de...

Le42a by Level 1: Joiner
  • 690 Views
  • 1 replies
  • 0 kudos

Apple Watch series 8

If I got my partner an Apple Watch series 8 on my pay monthly contract is it possible for her to connect to her IPhone witch is on 3

Sam45 by Level 1: Joiner
  • 1230 Views
  • 4 replies
  • 0 kudos