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Forum Posts

Connectivity overseas

Arrived in South Africa today and have no connectivity to any local network. On my 'Network and Internet' for Calls and SMS reads O2 (Temporarily unavailable) I arranged the travel bolt on before I started this trip... Help!

StephenC by Level 1: Joiner
  • 593 Views
  • 1 replies
  • 0 kudos

All calls unknown number

Hi Ive recently upgraded to a galazy s23 and did a sim swap, bow Most of my calls are coming in as unknown numbers. I've tried calling 202 and the lovely lady didn't know how to help me. Been to the 02 shop. 3 people didn't know what to do. Messaged ...

Claire341 by Level 1: Joiner
  • 4871 Views
  • 12 replies
  • 0 kudos

Hiding my caller ID

I have a Moto e13 with O2. I have already set the phone to "Number hidden in outgoing calls", yet my number is still being displayed to everyone I call - including companies & people that I have never contacted beforeCan anyone help me withhold my ca...

Humbata by Level 1: Joiner
  • 4185 Views
  • 5 replies
  • 0 kudos

Resolved! Firewall / Filtering Configurations for WiFi Calling?

I am an IT Technician working for a school. The school doesn't have a mobile signal (from any network) and therefore staff use the Wi-Fi calling feature on their devices. However, after they switched internet provider it is being blocked by the firew...

donna82 by Level 1: Joiner
  • 1837 Views
  • 3 replies
  • 0 kudos

Data bolt on

hi, my mobile data has not been working for over 12 hours. I added a bolt on 4mg to my account last week but this does not appear to have been added, how do I get this data?

MW23 by Level 1: Joiner
  • 446 Views
  • 1 replies
  • 0 kudos

chat line

why isn't chat line available on my computer..?

Jorma by Level 1: Joiner
  • 493 Views
  • 1 replies
  • 0 kudos

Apple Watch code 106

Anyone know how to resolve code 106 error when trying to set up mobile service on Apple Watch SE please? Was originally pay monthly on Tesco (O2), then Virgin (O2), now moved to O2 proper and received the cellular version of watch as a birthday gift,...

Birdiefan by Level 1: Joiner
  • 1645 Views
  • 5 replies
  • 0 kudos

PAC Transfer Into O2 - Major NIGHTMARE!

So 2 weeks ago purchased a new contract sim only with O2 this was setup. Needed to bring my personal number from EE into O2 and it hasnt been smooth sailing. I have to say something so simple has been overwhelming complicated process. Only up until n...

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Borse2023 by Level 1: Joiner
  • 966 Views
  • 2 replies
  • 0 kudos

iMessage and FaceTime activation issues

Hi. Since porting to O2 I am unable to activate iMessage and FaceTime for my phone number. It worked up until the port was completed. I have switched both off and restarted the device then switched back on but I get activation failure messages when I...

Evo_Lee by Level 1: Joiner
  • 60271 Views
  • 270 replies
  • 0 kudos