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Forum Posts

Volt

Hi, can I have some assistance with volt please.

Me42 by Level 1: Joiner
  • 274 Views
  • 1 replies
  • 0 kudos

Resolved! SIM card faulty

I just tried to switch phones form a iPhone XR to a iPhone 13 and removed the sim from old phone, its bent and now wont go in new phone or old phone

Resolved! sign in

hii recently joined o2 as part of a virgin media volt packagethe sim is working and i can use the priority apphowever i cannot log in to the my o2 appapp says to wait but this has been happening for over 3 weeksplease assist

Doorn3Y by Level 1: Joiner
  • 473 Views
  • 3 replies
  • 0 kudos

Resolved! Internet access in France

Not able to access internet, mail or text messaging in France on iPhone 13

SH52 by Level 1: Joiner
  • 434 Views
  • 1 replies
  • 0 kudos

Mobile phone wireless connection

Since upgrading to a fibre broadband package, my phone will not maintain a wireless connection with the new router. This was never previously an issue. How do I tell if this is an issue with the router or a problem with my phone. My computer is hardw...

Mattsta by Level 1: Joiner
  • 282 Views
  • 1 replies
  • 0 kudos

Resolved! My phone is not working

I was a Virgin Mobile customer up until this morning when they merged with you, since the merge I am no longer able to receive calls to my phone. This needs to be fixed now as I am a support engineer and need my phone for work.

Resolved! Alexa

This question was asked a couple of years ago but the answer may have changed. Is it possible to link an O2 mobile account with my Amazon Alexa account so I can make calls using Alexa? Looking in the Alexa but it looks like it is still only possible ...

Vikash by Level 1: Joiner
  • 1169 Views
  • 2 replies
  • 0 kudos

caller (non-) recognition

I use a Samsung Galaxy S8 on Android 9. Joined O2 from EE 5 weeks ago; seemed ok at first, but after a fortnight my wife's phone calls started showing 'Unknown' instead of her name on my incoming screen (and in History), although she's been registere...

DCross by Level 1: Joiner
  • 499 Views
  • 1 replies
  • 0 kudos