Here is my full diary of events which ended I think by getting scammed, hopefully that part has ended. Not that I am an idiot but understandingly getting caught out. So I got moved by virgin to O2 about 4 months ago with no say in the matter. That's ...
Hey all,One of our O2 staff members, Loz, has recorded some videos stepping you through changing the text size on your phone. Some customers out there may not even know this is possible, but could benefit from a larger text size, so check out the vid...
Hey all,Our O2 staff member, Ann-Marie is here to show you how to extend the ring time of an incoming call. If you're always caught scrambling about ti find your phone when a call comes in, or you just need extra time to vet it or to get ready to acc...
Hey everybody,One of our O2 staff members, Scott, has recorded a few videos introducing the fantastic My O2 app. With it, you can manage your account 24/7 - view your allowance, add bolt-ons, check your tariff details, and more.Check out the videos b...
Hey all,With many of us self-isolating or just spending more time at home, it’s important now more than ever to stay in touch with friends and family.Through the power of chat apps like WhatsApp, one of ourO2 staff members has made a short video show...
Hi, My watch was fine until last weekend when I couldn't connect to cellular, it has just disappeared all together.I've since deleted and tried to set up cellular again, unpaired and totally erased the watch and then paired again all with no luck. Th...
Hi I am desperately trying to retrieve my old iPhone log I want to find where I waited on the phone for almost 2 hours for the back . but my phone log does not go back that far
I am unable to make calls. It’s not a signal issue. I’m up to date with payments. The virtual assistant is useless as advised me to ring… but I can’t as that’s my problem. The o2 messaging service no one is responding and the live chat has disappeare...
Business Number meant to have ported on Monday. Phone showed sim unregistered from existing provider, So swapped the SIM over to the new o2 one. Still Sim unregistered. Ring my number (which i have had for 20 years) and nothing. 2 hours later and num...
Hi there. I have had my phone for just over 6 months. The screen has started to regularly go blank and unresponsive when i make a call which means i am unable to end the call or use keypad etc when prompted. Can you advise
I’m in Barbados what is my tariff
I've got a s22 ultra phone and I keep losing signal to the point if I'm even in a shop or out I can't use phone to call or recieve call or text at times, I've been with o2 for bout 4 month and only got this problem with o2 any help would be great ple...
I have a Samsung S22 so 5g is supported and my contract includes 5g. But whenever I am in a 5g area the internet stops working. If I turn 5g off in settings it works again with 4g. But not an ideal solution as I want to use the 5g. O2 customer suppor...
Hello, my phone has been delivered to an old address of mine (I haven’t lived there for 8 years and have had multiple phones delivered to my correct address since then -and I’ve moved twice, so I am unsure why the address has defaulted back to such a...
Hi how do I turn parental settings off on my phone so I can watch 18+ content
