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Phone Replacement after repair

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SPenn1987
Level 1: Joiner
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on ‎26-09-2023 17:36

on ‎26-09-2023 17:36

 me phone replaced after repair. Just opened the package and the device got small hairline crack can i get it replaced or repaired still if it arrived faulty?

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jonsie
Level 94: Supreme
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on ‎26-09-2023 17:40

on ‎26-09-2023 17:40

Yes you can reject it

Return it for a replacement 

Returning your device | Help & Support | O2

Official Support Links VirginmediaO2
THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS
2020-Awards-jonsie


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jonsie
Level 94: Supreme
  • 97189 Posts
  • 614 Topics
  • 7208 Solutions
Registered:

on ‎26-09-2023 17:40

on ‎26-09-2023 17:40

Yes you can reject it

Return it for a replacement 

Returning your device | Help & Support | O2

Official Support Links VirginmediaO2
THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS
2020-Awards-jonsie


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