Tech Support
Do you have a technical issue? Ask our community members for help and support.
cancel
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

Can’t use phone abroad

I can’t seem to be able to access anything unless I am connected to WiFi while I am here on holiday

Jimbob63 by Level 1: Joiner
  • 406 Views
  • 1 replies
  • 0 kudos

EE-02 number port, please help me :)

Hello everyone I'm reading so many similar problems with transferring numbers from EE - 02. I've got an issue with iMessage, FaceTime, receiving/sending SMS. I've tried what seems like everything to resolve this. Yesterday they said the number transf...

Kate26 by Level 1: Joiner
  • 986 Views
  • 4 replies
  • 0 kudos

Resolved! Galaxy watch 6 battery

Hi, I've just received a galaxy watch 6, on a full charge its showing only 18hrs of use instead of around 40hrs.I've turned off GPS, removed all but essential apps and it's no different, tried a factory reset too and again, made no difference.I'm jus...

Resolved! Esim on Apple watch

Hello everybody, I have an Iphone 13 which has an O2 sim card for my work number & an E-sim for my personal number. I now have an Apple watch 9 cellular & i’m looking to find out if i need to have another Esim for it OR can i register it with the E-s...

Arty by Level 1: Joiner
  • 4251 Views
  • 1 replies
  • 0 kudos

Logging in to o2 app

Cannot log in to the o2 app. Been having problems with this for ages.This is not allowing me to set up my mobile plan for my Apple Watch.

William_k by Level 1: Joiner
  • 529 Views
  • 2 replies
  • 0 kudos

Resolved! PAC code

I am trying to request a pac code, and I keep getting obstacles put in my way can you you advise how to do this online

Pac4 by Level 1: Joiner
  • 361 Views
  • 1 replies
  • 0 kudos

Resolved! Sim swap

Having issues with the site and to swap sim

mikeyl83 by Level 1: Joiner
  • 411 Views
  • 1 replies
  • 0 kudos

NO CALLER I.D FOR 5 MONTHS NOW!!

My incoming callers have been no caller I.D only for months now. Ive swapped the sim, changed phone, tried every step by step task to try and fix this and still nothing. This is also along with having about 7 phone calls with o2 where everytime they ...

Sned123 by Level 1: Joiner
  • 1732 Views
  • 9 replies
  • 0 kudos

Resolved! RE: Open insurance claim, just requestion a clarification

Hello, so I have an active insurance claim, I'm getting my replacement tomorrow in exchange for my old phone being sent back. The line appears to be closed so I cannot ring them, but I was just wondering as the emails seem to be a little vague, I am ...

Resolved! The priority app - Greggs promotion

Hi, I am not sure if it’s me but you’ve got I believe Greggs drink offer on the app. It’s coming up as none available and the one time I tried to do it everyone was confused why it wasn’t working. is there anything from the team about this as its on ...

jjdtay by Level 1: Joiner
  • 1256 Views
  • 3 replies
  • 0 kudos