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Forum Posts

Apple Watch Error Code 14

Hello, Just got a new iPhone. When I paired my watch to it, the cellular data wouldn’t activate and gave me error 14. I see on other threads this is an easy fix, but no one has detailed the process! Can anyone help? Thanks

CMXCVI by Level 1: Joiner
  • 420 Views
  • 1 replies
  • 0 kudos

Resolved! Roaming

I'm in southern Cyprus and have had a message from O2 saying I need to buy a bolt on for data. I had been told in the o2 shop that there would be no additional charges under my normal uk plan. Can you please confirm this is correct.

GPM by Level 1: Joiner
  • 626 Views
  • 2 replies
  • 0 kudos

Resolved! Apple Watch Reference Code 14

Hi @O2Sarah- I saw on a few threads I should reach out for help with Apple Watch error reference code 14. Please let me know otherwise. Thanks.

yfipmg by Level 1: Joiner
  • 1476 Views
  • 9 replies
  • 0 kudos

Activation email

Hello, I have had to uninstall and reinstall my app, as it was not working. However, after reinstalling and going through the steps, I am due to receive an activation email to use the app, which has not arrived. As I am in a bit of a hurry to top up ...

NavIr by Level 1: Joiner
  • 339 Views
  • 1 replies
  • 0 kudos

O2 roaming

HelloMy esim won’t let me select alternative networks to roam on.I get a message saying UK O2 not available but no list of available networks, the washing machine icon just goes round.Usually you would expect it to select one automatically (other pro...

Portless by Level 1: Joiner
  • 377 Views
  • 1 replies
  • 0 kudos

I want to d turn off my email alerts

I just want to e turn off my email alerts. sometimes i am in business meetings and these disturb me a lot.I daily check my emails in the night.

price cap

how can I select a £0 price cap on my tariff?

ant7 by Level 1: Joiner
  • 266 Views
  • 1 replies
  • 0 kudos

Resolved! Samsung Galaxy S23 missing "Caller ID and spam protection"

I used to have a S21 on Vodafone and now have an S23 on O2. The S23 no longer has the setting"Caller ID and spam protection" in the Phone app, which I found very useful at detecting spam or other incoming call identity. Any idea why this option is no...

Editor7269 by Level 2: Apprentice
  • 8778 Views
  • 12 replies
  • 0 kudos

Technical support

I have just been cut off from a phone call, and need help

Bruce4 by Level 1: Joiner
  • 301 Views
  • 1 replies
  • 0 kudos