Resolved! Free Earbuds
Hi just signed up for the new pixel 8 and was told I could get a pair of free earbuds, how do I go about claiming them please
Forum Posts
Mobile data
Hi I have travel Volt, I am in Australia. I am connected to Telstra. I have received the standard text telling me I'm in Australia and because I'm on travel volt, I use my UK allowances. I can't connect to any mobile network to use mobile data. Any i...
Why am I no longer able to get WhatsApp messages if I'm not at home?
In the last couple of weeks I have been unable to receive text messages or emails when I'm out. When I return home they then become available. Has O2 downloaded software that has changed my settings or is there another reason why this is happening?
Apple Watch activation
Please don’t reply with the “we are customers just like you” message. I know already! Since o2 have stopped monitoring the forums, support is literally non existent. Does anyone know how to get to someone that actually knows what they are talking abo...
Vodafone to O2 porting issue
TEN WEEKS ago I ported 3 phones from Vodafone to O2. One still does not work. It cannot send or receive texts or receive any calls unless from other O2 users. The O2 support is absolutely appalling. 1st call to O2 we were told that a ticket had been ...
Resolved! Travelling in Cyprus
I have just landed in Cyprus and I've had a message saying I need to add a zone 3 bolt on but it should be included in my package. How do I get this resolved so I able to use my phone?
Resolved! New samsung ear buds
Hi there, I have started my upgrade and was aware I get the new samsung ear buds how do I go about this.?
Resolved! O2 bill invoices
I need my monthly invoices in a pdf style format is there anywhere on the app or website I can find this? Cause I can’t thanks
No Signal
Hi,I have been struggling with signal for a while now, signal is so poor in the area that I am unable to send texts or call people easily. At best I get 1 bar but often none. This is happening in my village, the next one and even in the local town. O...
Resolved! I need to speak to a customer service advisor
I need to speak to a customer service advisor not some silly AI bot that keeps saying we are too busy. Sort it out 02
