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Forum Posts

NO CALLER ID

Hi, is there any chance someone could help me with NO CALLER ID problem please. I have been having the issue now for about 2 weeks and no one seems to know how to fix it its happening on all incoming calls ,I have been to the o2 store and to the appl...

GAZ1988 by Level 1: Joiner
  • 7388 Views
  • 33 replies
  • 0 kudos

Resolved! Sim card will not work

Yesterday my phone stopped receiving any texts or data unless connected to the internet. I got the sim card replaced today and the new sim still does not work. I tried calling but they said that my account was restricted because i owed them payment, ...

Spend cap

How do I change my spend cap

Bud3536 by Level 1: Joiner
  • 576 Views
  • 1 replies
  • 0 kudos

Turkey/Greece charges

I have been in Turkey, just come back to Greece. Have not received ‘welcome to Greece’ text yet so I think my phone still thinks I’m in Turkey…I have manually selected a Greek network, but will I still get charged Turkish prices because I assume my p...

How do I get my £1 ear buds

I purchased a new phone over a month ago and I’ve been waiting patiently for the text regarding my £1 ear buds that I could claim 1 month after purchase, haven’t had a text and don’t know how to request them from O2

Jeromem by Level 1: Joiner
  • 2369 Views
  • 8 replies
  • 0 kudos

Poor signal

Since upgrading to a Samsung A53 5g my signal is terrible. My wife has the A54 5g, both on 02. She gets good signal and 4 or 5 g in places I get nothing.I've tried everything with the phone ( factory reset, setting changes, turn this on , turn that o...

Alnjo by Level 1: Joiner
  • 1096 Views
  • 2 replies
  • 0 kudos

eSIM

Changed my phone . Don’t have the eSIM details 

Transfer

Why hasn’t my number been transferred yet, I sent it on Tuesday?

Tigger44 by Level 1: Joiner
  • 398 Views
  • 1 replies
  • 0 kudos

NNe

I have just ordered a new phone and I am trying to sign my new contract and when I click the link it says I've exceeded the limit of chances.

Fireblade by Level 1: Joiner
  • 1237 Views
  • 6 replies
  • 0 kudos