Signal

[SamStan]

Hello, I’ve only just switched to o2 and got a 12 month sim free card. My signal has been awful in most places! I have rest my network and my phone and checked my settings and it’s still terrible compared to my last network.

[jonsie]

Many customers complain about this

We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 using the links below, they should be able to help you with this

or give them a call on 202 or 0344 809 0202

[TallTrees]

Hi there @SamStan 

Welcome to the o2 Community forum 

Have you tried here

Guide: How can I sort out my network issues?