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Complaint

Krprv
Level 1: Joiner
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Registered:

Why can't I get a signal and mobile data Internet connection in Canterbury high street.

 

It's useless,  been there several times now in last few month's,  it's dead all over / around pretty much especially nr mcdonalds and top and middle portion high Street ( not tried bottom Westgate end) .

 

 Cant be the only one, it works else where etc,  You'd think a capital cathedral city with 1000s visitors would be higher to the top of list of blackspots/to do list...

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Bambino
Level 86: Prestigious
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Enlli
Level 69: Guiding Light
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O2 show no problems on 4G or 5G

If using a 5G phone try dropping it to 4G and see what happens

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.
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madasaf1sh
Level 78: King of Kings
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@Krprv 


Canterbury has lots of restrictions of what can and cant be done around the town, and lots of narrow streets... 

maybe petition Canterbury Council, to allow more infrastructure, there is also no 5G, but on this map a lot of dead spots, and checking all 4 MNO's all have the same issues of a lot of dead spots

 

madasaf1sh_0-1695129688633.png


So sorry not unique to o2

 

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iPhone 16 Pro Max - o2 and Spusu
Xperia 1V - Spusu

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This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company
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