Here is my full diary of events which ended I think by getting scammed, hopefully that part has ended. Not that I am an idiot but understandingly getting caught out. So I got moved by virgin to O2 about 4 months ago with no say in the matter. That's ...
Hey all,One of our O2 staff members, Loz, has recorded some videos stepping you through changing the text size on your phone. Some customers out there may not even know this is possible, but could benefit from a larger text size, so check out the vid...
Hey all,Our O2 staff member, Ann-Marie is here to show you how to extend the ring time of an incoming call. If you're always caught scrambling about ti find your phone when a call comes in, or you just need extra time to vet it or to get ready to acc...
Hey everybody,One of our O2 staff members, Scott, has recorded a few videos introducing the fantastic My O2 app. With it, you can manage your account 24/7 - view your allowance, add bolt-ons, check your tariff details, and more.Check out the videos b...
Hey all,With many of us self-isolating or just spending more time at home, it’s important now more than ever to stay in touch with friends and family.Through the power of chat apps like WhatsApp, one of ourO2 staff members has made a short video show...
Just brought a second iPad from o2, realised that both have data plans, no SIM cards in. Am I missing something. I mentioned it in the chat when buying the second iPad, the assistant assured me everything I needed would be sent.
Hi I have an iPhone 12 all of a sudden my voicemail messages are not showing as they used to . I only have a box that says ‘call voicemail’ I’ve turned my phone off then on again and followed the tips online but still. I tried to call 1710 and 901 an...
HiI can get on to MY O2 on my computer but using the same password I can't get to it on my phone.
Hello, I am writing with a question how to stay with the old number? I have a new number on my account with O2, I have a PAC code but I dont know where to enter it
I have been switched from Virgin Mobile to O2, I was told my number would be ported over as part of the renewal, but has not so I unable to receive calls. How long should this switch take?thanks
Trying to get hold of my bill history, but cant find it anywhere, contacted support and they gave me instructions but i cant find a side or top menu saying bills ?? any help would be great.
Hi Folks trying to do an upgrade but when I click on contract documentation option in basket it presents a red banner saying something wrong check your personal details.........I do and it says I was born in Jan 1900 !!!! er dont think so :)............
Hi, I have logged in to download bills to send to my accountant but I can't view anything. My name and number are correct but under Tarrif info, allowance, bolt on etc it just says "we can't currently show you this information" or "this information i...
HiThe SIM card may be degrading as it often loses connection with the network. I've cleaned it and re inserted it and seems less problematic. Can I order a new SIM card on my current tariff?
I reported on Thursday that I am not receiving any text although I can send them. The problem was escalated to the network people but I have heard nothing. I am concerned that I could miss docto/ hospital messages. Is there anyway get in touch with t...
