Tech Support
Do you have a technical issue? Ask our community members for help and support.
cancel
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

Resolved! Not Receiving Text Messages.

I migrated from Virgin Mobile to 02 and I am now no longer receiving text (SMS) Messages. My phone is working fine except this problem. Can someone please help. I got a new sim in store today (second one) and still nothing? Today's date : 23rd August...

djwill by Level 1: Joiner
  • 886 Views
  • 1 replies
  • 0 kudos

Resolved! iPhone 14plus

I’ve got an iPhone 14plus and have been told by 02 support that if I want 5g I need a new 5g simdoes that sound right?

Mobile data

You have just transferred me from Virgin to O2 and I can't use my mobile data what am I doing wrong ?

Janeann by Level 1: Joiner
  • 452 Views
  • 2 replies
  • 0 kudos

HELP

I want to move to a rolling plan, but it won't let me. I can't get on wifi calling, so I can't make a call because I can't get credit, the virtual assistant did not understand me. Can someone help!

faulty sim

My sim has started causing problems since i moved over from virgin 

ShirleyH by Level 1: Joiner
  • 333 Views
  • 1 replies
  • 0 kudos

False incorrect number dialed message

Car breakdown, RAC texted regular updates. Patrolman arrived, said I gave wrong number. He demonstrated incorrect number dialled message but agreed it was the right number. Wife present, so rang my mobile which connected OK. Can someone please explai...

jstvj by Level 2: Apprentice
  • 552 Views
  • 1 replies
  • 0 kudos