This website uses cookies. By clicking Accept, you consent to the use of cookies. Click Here to learn more about how we use cookies.
Accept
Reject
Tech Support
Do you have a technical issue? Ask our community members for help and support.
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

Start a conversation

Bet you cant solve this one - iphone not recognizing SIM.. but the SIM is working

So... Asked O2 for an unlatching code as was moving away from them... iphone 12pro was already unlatched, but did it anyway just to be safe. Phone was apparently unlatched, however went through just before the number port Now the new EE sim with my p...

Touchscreen unresponsive

I have a Galaxy A53 5G. The touch screen has completely stopped working and I cannot access my phone. I have a tablet I can send messages but can not receive or make calls. I need to contact customer service to arrange to get it fixed as I have insur...

Rosie16 by • Level 1: Joiner
  • 434 Views
  • 1 replies
  • 0 kudos

Resolved! Passcode for SIM

I want to set a SIM passcode for my iPhone 11. (Or maybe that should be 'set a new SIM passcode'.)I've tried the default 1111 code to change it, but that didn't workI have no recollection of changing the default passcode and have no record of a new p...

LTV77 by • Level 1: Joiner
  • 5174 Views
  • 9 replies
  • 0 kudos

Resolved! Switching to business

Hi I have a personal account and need to switch it to a business account. I am not able to get an answer from the bot or find info about it. do you know if I can simply swop or need to close account and reopen it ?

Hoscale by • Level 1: Joiner
  • 420 Views
  • 1 replies
  • 0 kudos

Resolved! 4G Left

I have an exam in 2 hours and I wanted to know how much 4G i have left

xxx by • Level 1: Joiner
  • 345 Views
  • 1 replies
  • 0 kudos

Resolved! Volt Customer, Roaming in USA not working

I am in Florida and my phone is not roaming. All I get is the the phone is asking to sign-in to Tmobile or whatever network i am using. I can to have a chat is a real person to get this fixed.

Daniel16 by • Level 1: Joiner
  • 862 Views
  • 1 replies
  • 0 kudos

Top up

Hello my payment for my roll over was missed and I thought I was paying it by topping up but clearly that was a mistake can you please take the £20 top up I just made and put it for the payment of my monthly roll over plan please

Mohamed38 by • Level 1: Joiner
  • 413 Views
  • 3 replies
  • 0 kudos

Resolved! Camera quality

My picture quality on my Nokia G10 has become misty. I still have another 2 years on the contract. Can I get this repaired?

Cannot use O2 switch in local branches

Got O2 switch and I've decided to use it.Went to local branch, phone has been checked all pass - good. Next step- phone and plan added to basket - great. Ticking O2 switch in basket and typing IMEI of my phone - we getting wrong phone model. 3 of my ...

Kuyk by • Level 1: Joiner
  • 687 Views
  • 3 replies
  • 0 kudos

Resolved! Replacement lost sim

Hello so I received a new sim and I lost the one I had. I put it in my phone and it wasn’t working. I called 02 and they did a sim swap over the phone now 2 hours later I have network bars, no 5g and it keeps saying calls faild anyone know how long I...

Howardboi by • Level 1: Joiner
  • 553 Views
  • 2 replies
  • 0 kudos
Top Kudoed Authors
View All
Top