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Forum Posts

Phone won't stay on

Hi last night out of no where my phone froze then turned itself off then tried to turn back on. Every now and then it will come back on. It's been on all day but it won't connect to Bluetooth and WiFi it says turn your phone off and on again, which I...

Jaj by Level 1: Joiner
  • 455 Views
  • 2 replies
  • 0 kudos

Resolved! Number is not reconized

Since 26/06/2023 everyone who’s trying to call me got information that „Number is not reconized”.Today 19/08/2023 …no changes.In first week I received new sim, tried all advices about checking on different devices, turning my phone and apple watch (s...

website

Why I cannot open any O2 website while using VPN??!!

web by Level 1: Joiner
  • 579 Views
  • 3 replies
  • 0 kudos

Resolved! Signal issues

I am having and have been for over a month seriously bad signal issues. This is happening in the TS17 postcode area. What the heck is going on?

JohnnyH65 by Level 1: Joiner
  • 450 Views
  • 1 replies
  • 0 kudos

Been moved from Virgin mobile

Hi, apparently I've been moved from Virgin to O2 but I'm still connected to Virgin. Just received an email saying I've purchased a 5G Only Sim but I don't have any 5G devices. How is this going to help with the transition? Paul Elliott

Resolved! Phone won’t stay connected to 4G / 5G

I have a brand new iPhone 14 , just bought a month ago and I can not stay connected to mobile data! It comes on and then comes off after a minute and then I have to reset? I can only use my phone on Wi-Fi , it’s like having a home phone again! Any ad...

Hwils85 by Level 1: Joiner
  • 641 Views
  • 1 replies
  • 0 kudos

Resolved! Unknown caller abroad

Hi. Since landing in Tenerife on 9th August every incoming call has shown as unknown caller. I did change my SIM card about 3 weeks ago as I renewed my contract. but everything was working fine until I landed in Spain. I have been in contact with o2 ...

Samc1975 by Level 1: Joiner
  • 776 Views
  • 1 replies
  • 0 kudos

Resolved! Samsung ear buds

Hi i was upgrade phone yesterday for samsung s23 ultra and there was the offer for buy samsung buds pro 2 for £1 but i don't do this, is any chance to do this now?

Patryk1993 by Level 1: Joiner
  • 9461 Views
  • 58 replies
  • 0 kudos