Here is my full diary of events which ended I think by getting scammed, hopefully that part has ended. Not that I am an idiot but understandingly getting caught out. So I got moved by virgin to O2 about 4 months ago with no say in the matter. That's ...
Hey all,One of our O2 staff members, Loz, has recorded some videos stepping you through changing the text size on your phone. Some customers out there may not even know this is possible, but could benefit from a larger text size, so check out the vid...
Hey all,Our O2 staff member, Ann-Marie is here to show you how to extend the ring time of an incoming call. If you're always caught scrambling about ti find your phone when a call comes in, or you just need extra time to vet it or to get ready to acc...
Hey everybody,One of our O2 staff members, Scott, has recorded a few videos introducing the fantastic My O2 app. With it, you can manage your account 24/7 - view your allowance, add bolt-ons, check your tariff details, and more.Check out the videos b...
Hey all,With many of us self-isolating or just spending more time at home, it’s important now more than ever to stay in touch with friends and family.Through the power of chat apps like WhatsApp, one of ourO2 staff members has made a short video show...
I have an international extra 'Travel Inclusive' which is valid until 2025. I have just arrived in the USA and my phone is showing 'SOS' only. I have never had a problem with this in the past and travel with work a lot. I'm quite desperate as I'm her...
I do a transfer from sky last Week to 02 inwhich i got 02 new number but where is my old number.I complaints over the weekend because no English people on Chat anymore to help me more please explain?
This is now the fourth day since O2 was supposed to port my old number from Virgin to O2. It still has not happened. No explanation, no timescale as to when it will happen. Is this normal?
Hello When I am out and about and need to park using the RingGo Parking app, I get the error message: No network connection available.when I am at home, using wi-fi, the RingGo app works perfectly.I have tried all the obvious remedies… (uninstalling/...
I recently switched from virgin mobile to o2. I’ve been using mobile data until a few days ago. Now it won’t work. I checked my apn settings and for mobile data I’m still on goto.virginmobile.uk even after resetting the network settings. There is no ...
Hi I reset my Apple watch and now when I go to set up mobile plan I get the oops message it’s a series 8 watch and everything was working fine with mobile data etc before I reset it and now it can’t be reactivated any ideas? thanksWill
Hi. I have a sim only contract with 02 that I've had for about a year (work phone). I also have a contract with Vodafone that's coming to its end. I would like to cancel the Vodafone but keep the number. Is it possible to port the number over to a 02...
Hi, I've only had the watch a week and it's stopped recording my sleeping pattern and I don't know what to do?
When at our holiday home the signal is pathetic! When checking signal status with My Network there is a warning that network can get busy in the area but O2 is working on it!! This warning has been given for at least the last 12 months so O2 is obvio...
Hi, new to O2, we have been using the dongle for a couple of weeks but today it seems to have a problem. Every 5-10 minutes it just stops working & I have to keep turning it on and off repeatedly before a signal reappears. It feels incredibly hot whe...
