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Resolved! Cancelling a mobile subscription

We need to cancel the O2 subscription on my wife's mobile but she can't remember any of the information required to log in.I am retaining my subscription for the time being and pay both from my bank account.How do I contact a real person to get help ...

MikeH2 by • Level 1: Joiner
  • 654 Views
  • 1 replies
  • 0 kudos

In Cyprus

Hi, I’m currently am in Cyprus but haven’t received any notification to change to being in Cyprus. Help please!!

Vicbazza by • Level 1: Joiner
  • 349 Views
  • 1 replies
  • 0 kudos

Fluctuating 4g

I get my wifi from 4g. L372ebwhen I check speed with Okla it first shows approximately 37 mbps. If I check again a few minutes later it drops to below 2 mbps. when it shows the highest speeds it often fails when uploading. any advice please

jg by • Level 1: Joiner
  • 391 Views
  • 1 replies
  • 0 kudos

Roaming

Could you please guide me how to activate roaming as I am travelling to Rhodes(Greece)Also, I downloaded the app and is not working. I have changed the passwords several times and I could go in just ones using the app.

Lily8 by • Level 1: Joiner
  • 453 Views
  • 1 replies
  • 0 kudos

Data worked in Seville but not Malaga

Hi,travelling around Spain for 10 days and the last 2 days I’ve been in Seville with no data issues as soon as I got off the plane. Today I travelled to Malaga and suddenly it says full bars but ‘E’ only so won’t connect to date. Have tried switching...

Resolved! Apple Watch

How to connect apple cellular watch ? Do I need a separate contract 

Sean10000 by • Level 1: Joiner
  • 499 Views
  • 1 replies
  • 0 kudos

problem

Since the virgin to o2 changeover, when anyone calls who is in my contacts, it comes up as unknown number ?

pedantic by • Level 1: Joiner
  • 432 Views
  • 2 replies
  • 0 kudos

IMEI block help needed

Hi all, Weird problem here. My IMEI number on my handset has been blacklisted. I did not request this, I bought the handset outright direct from google in 2021, it has never been lost or stolen. Now everyone is saying because they did not place the b...

NilaJ by • Level 1: Joiner
  • 1099 Views
  • 6 replies
  • 0 kudos

Sim not Provisioned

Hey, I've inserted my Sim that came in the mail yesterday and left it 24 hours but its still saying Sim not provisioned. I can't call you to sort this out since the phone won't work and don't have access to a phone line so can someone please activate...

Resolved! No data use in Spain

Hiarrived in Spain yesterday from U.K. and simply can’t connect to internet outside of apartment wifi

Joe221 by • Level 1: Joiner
  • 1113 Views
  • 3 replies
  • 0 kudos
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