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Forum Posts

Resolved! Text re: purchase I have not made

Received a text today from O2 referencing an order NC[Removed] - I have no idea what this is and have not made any purchases or changes. The notification came at 2 am. Is this a scam? or something else?

Elf by Level 1: Joiner
  • 1655 Views
  • 3 replies
  • 0 kudos

Resolved! Migrating from virgin

Hi i have downloaded 02 app as new customer from virgin. However i cant log into account

Ga80 by Level 1: Joiner
  • 366 Views
  • 1 replies
  • 0 kudos

Apple Watch ultra error code 04

Hi there, can anyone help with my problem, I have the Apple Watch ultra and recently had problems with a software update. Apple told me to reset the watch which I did but also removed my connected o2 plan. Now when I set it up it gets to the mobile s...

Ad1982 by Level 1: Joiner
  • 603 Views
  • 2 replies
  • 0 kudos

Resolved! Sim card

I received my SIM card last Friday beacuse I lost the phone and SIM card and now I’m tryna accses my iCloud but it need my phone and this new SIM card that I send it doesn’t work can’t call or do anything

Leon211 by Level 1: Joiner
  • 320 Views
  • 1 replies
  • 0 kudos

Resolved! Claim Galaxy Buds pro 2

It's been 30 days since I bought the S23 ultra. - how long will the text message with the voucher go to buy the headphones that came with the phone?

Aniaaa by Level 1: Joiner
  • 614 Views
  • 2 replies
  • 0 kudos

Can't see my bill

I can log on to MyO2 but although my name and email address are there there is no means of accessing my bill

Resolved! esim

I have a new O2 connection (Pay M) and I am going to port in my existing number. I wanted to know once I port-in O2 supports e-sim for my account straight away or do I need to pay any extra to avail this facility?

srsnth by Level 1: Joiner
  • 570 Views
  • 4 replies
  • 0 kudos

Resolved! Private numbers

Don't no if this goes here so I got a call from a private number on Tuesday im waiting on a call from my daughters health visitor and it comes up private number when I looked at my history it saying it was blocked using the google pixel 7 pro any hel...

Pipstop78 by Level 11: Motivator
  • 1237 Views
  • 2 replies
  • 0 kudos

Incoming calls show no caller ID

Hi, I have an issue with all incoming calls showing as no caller ID or unknown. It has happened since I changed my iphone and contract with O2 last week. Numerous phone calls to O2 have got nowhere so far and multiple sim swaps and phone resets have ...

JD26 by Level 1: Joiner
  • 1855 Views
  • 5 replies
  • 0 kudos