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Forum Posts

Activating my sim

Hi, my phone still thinks it’s a virgin phone even with the new O2 sim in it no have not service. Please help.

Arcadians by Level 1: Joiner
  • 426 Views
  • 2 replies
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Resolved! My O2 data usage not updating

Hello, My data usage has not updated on the app for weeks, so I have no idea how much data I am using. I have tried logging in and logging out, and logging in through the website. The app is showing me false information, and I am worried that I will ...

transferring contract to new sim

My Virgin contract has just been transferred to o2. I have a fairly old samsung galaxy phone which I dropped last week, smashing the screen quite badly. I have been given a samsung galaxy phone that is a newer model with which my contract sim is not ...

Julia9 by Level 1: Joiner
  • 438 Views
  • 2 replies
  • 0 kudos

Voicemail

Despite inputting the correct phone number when asked to fo this on voicemail..i am told..'this is the wrong number'!!!Very annoying and frustrating What is the answer??Help!!!

SCOTTMAC by Level 1: Joiner
  • 607 Views
  • 3 replies
  • 0 kudos

Free 3 months Apple TV not working ?

I recently saw the O2 priority offer of 3 months free Apple TV for new users Been trying to get it to work ...o2's link won't work ...the code doesn't work ....and I managed to join apple and tried the code within my new apple account and that won't ...

Repetitive texts-how to stop?

Hi, I recently changed my phone and have been getting bombarded with a text message from 02 saying I am not set up for visual voicemail - how can I get these to stop please? I get around 15 a day.

Pauline67 by Level 1: Joiner
  • 484 Views
  • 2 replies
  • 0 kudos

Resolved! Is Idata still a thing?

Last time I went to Lanzarote data only worked with hotel wi-fi. Calls and texts were ok. I have seen other people earlier saying Idata needs to be turned on by o2. Is this still a thing? I am going to Lanzarote again and need to be prepared.

Samsung Galaxy 4 watch

I'm not too good with technical stuff as such but I've set up my watch and its connected to my phone. Does anyone know how I set the watch up to make a call from the watch etc? I need the watch set up so that if I am not near my phone, ie: I'm in the...

Claire_74 by Level 1: Joiner
  • 439 Views
  • 2 replies
  • 0 kudos