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Forum Posts

Poor coverage

I have been having this poor coverage in North Harrow and Harrow area I have done a sim swap, phone swap it’s still the same

Rosh1 by Level 1: Joiner
  • 340 Views
  • 1 replies
  • 0 kudos

Resolved! Notice of disconnection

Iv received a letter about notice of disconnection but I don’t have a product with o2 - I tried calling and was told the account number provided on the letter can’t be found and couldn’t trace anything through surname and postcode - I don’t know what...

AbbyScent by Level 1: Joiner
  • 823 Views
  • 1 replies
  • 0 kudos

Resolved! Roaming but no internet in Spain

Hi, I have an O2 business account and currently have no access to data in Spain even though my device is roaming. Please can you help?

Rjn87 by Level 1: Joiner
  • 948 Views
  • 2 replies
  • 0 kudos

Resolved! Add a second phone to my account

Hello, I was wondering if I could add a second phone to my contract, so there is just one monthly bill for 2 phones. As I would like to add my partner if pissible

Signal issues since yesterday(8/6/2023)

Hello! I have been having issues with network signal, outgoing calls and mobile data since yesterday. At the time being it's been more than 24 h. Can someone help?

RocssLu by Level 1: Joiner
  • 424 Views
  • 1 replies
  • 0 kudos

Resolved! Home email

Clicked on Homeemail by mistake and all layouts on my phone have changed inuding loads of ads, plus messages comes up reset password. DONT WANT HOMEEMAIL. how can I change it back to how it was

37 by Level 1: Joiner
  • 244 Views
  • 1 replies
  • 0 kudos

Resolved! Rolling plan not working

Hi I’ve switched to a rolling plan on the 8th of June it was working for about 2 hours then went off I don’t have. Any data, callls or texts

Adam27 by Level 1: Joiner
  • 457 Views
  • 1 replies
  • 0 kudos

Resolved! My account

Hello, while I was on holiday I had my iPhone stolen, I have blocked my number and am waiting for a new SIM card. Please can you advice how long this will take. It was reported on Tuesday 6th June. kind Regards, Emily

Emily298 by Level 1: Joiner
  • 259 Views
  • 1 replies
  • 0 kudos

Resolved! Virgin move to O2 - sim in TPLINK router

Hello, I have just been moved to o2 from virgin. I used my sim in my router and when I have put the new one from o2 in today and I have no signal. I tried to login to online to speak to agent but to do this I need to get a text message to phone from ...

Minkeymag by Level 1: Joiner
  • 1229 Views
  • 7 replies
  • 0 kudos