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Forum Posts

Resolved! Galaxy Watch 5 Pro lte

Hello, I have received a Galaxy Watch5 Pro LTE, everything is working when connected over Bluetooth and I wanted to enable the watch to Connect when away from the phone.I see there are several (really one, very detailed) explanations on how to make i...

Ricky1750 by Level 2: Apprentice
  • 9750 Views
  • 20 replies
  • 0 kudos

Age verification option missing from My O2 account

My service from Virgin Mobile was recently switched to O2. Since then, the service thinks I am under 18 and will not display sensitive material. The Age Verification option is supposed to be under MORE on the My O2 account page, but is not there. Hel...

BillBrum by Level 1: Joiner
  • 2088 Views
  • 4 replies
  • 0 kudos

SIM Replacement

Trying to use MY O2 to order a replacement SIM card. To complete order O2 tried to send text message to confirm. This will not work due to the fact that my SIM card needs replacing. I cannot recieve a text without a new sim card. Please assist.

Mobile data not connecting

Hi, I have plenty of data but I’m unable to send/receive texts/what’s app or connect to the internet.

Eilinda by Level 1: Joiner
  • 396 Views
  • 1 replies
  • 0 kudos

Resolved! Direct debit

I’m not sure if I am being scammed. I keep getting emails about setting up a direct debit. I already have one in place.

Resolved! Direct debit emails

Hi, I keep getting emails about a direct debit has been set up for me but I have had a direct debit for years with you, are you able help?

Name111 by Level 1: Joiner
  • 1154 Views
  • 2 replies
  • 0 kudos

Resolved! New user

Hi I pre ordered the google pixel fold in July and I'm a new o2 customer but unable to log into my o2 account says can't find account click here to resolve but when I do says I have no products is this normal? Thanks

LW29 by Level 1: Joiner
  • 376 Views
  • 1 replies
  • 0 kudos