Here is my full diary of events which ended I think by getting scammed, hopefully that part has ended. Not that I am an idiot but understandingly getting caught out. So I got moved by virgin to O2 about 4 months ago with no say in the matter. That's ...
Hey all,One of our O2 staff members, Loz, has recorded some videos stepping you through changing the text size on your phone. Some customers out there may not even know this is possible, but could benefit from a larger text size, so check out the vid...
Hey all,Our O2 staff member, Ann-Marie is here to show you how to extend the ring time of an incoming call. If you're always caught scrambling about ti find your phone when a call comes in, or you just need extra time to vet it or to get ready to acc...
Hey everybody,One of our O2 staff members, Scott, has recorded a few videos introducing the fantastic My O2 app. With it, you can manage your account 24/7 - view your allowance, add bolt-ons, check your tariff details, and more.Check out the videos b...
Hey all,With many of us self-isolating or just spending more time at home, it’s important now more than ever to stay in touch with friends and family.Through the power of chat apps like WhatsApp, one of ourO2 staff members has made a short video show...
Hi, I have logged in to download bills to send to my accountant but I can't view anything. My name and number are correct but under Tarrif info, allowance, bolt on etc it just says "we can't currently show you this information" or "this information i...
HiThe SIM card may be degrading as it often loses connection with the network. I've cleaned it and re inserted it and seems less problematic. Can I order a new SIM card on my current tariff?
I reported on Thursday that I am not receiving any text although I can send them. The problem was escalated to the network people but I have heard nothing. I am concerned that I could miss docto/ hospital messages. Is there anyway get in touch with t...
Got a stac code from Vodafone, agents on Facebook are useless and don’t reply, and the ask the agent option in the o2 app cuts me off straight away, I also can’t call as I suffer badly with anxiety and can’t call them, can anyone give me advice on wh...
I joined o2 not long ago - as a new customer - was with another provider before - wanted to bring my old number with me - followed everything right but it's been over 3 days that my old number has not ported in/swapped - is this normal? Or should I b...
I have a website which seems to only be no accacble on o2 4g. I have tried all the other networks, ee, videophone, gifgaf, three and all have access to it. Any one know why? The link https://careers.hillarys.co.uk/
I have recently moved from Virgin to O2. I now have a poor signal inside my house, i get one bar at best (some calls simply do not connect) and outside, internet around my local area is very poor.Do i need to check any settings as the coverage checke...
Your site is saying the fault has been repaired but there’s still no signal in postcode NN29 7BU after 48 hours. When will the fault be fixed? Cheers
Just got esim todayvery strange set up, ive used them before and they normally are very instant.Today i can send and receive texts and receive calls When i try to make a call its cuts out and bleeps called o2 about 5 times today getting nowhere, they...
I’ve recently ported my number from EE to O2 and now can’t receive OTPs from my bank and iMessage isn’t working. Can anyone help?
