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Forum Posts

Pick code

My husband has locked his phone and needs a pick code but we are in Norway and my phone won’t connect to ask for code for him can you help

Jules33 by Level 1: Joiner
  • 418 Views
  • 1 replies
  • 0 kudos

No signal

Since my phone changed over from virgin mobile I'm struggling to get any reception anywhere

davo1402 by Level 1: Joiner
  • 420 Views
  • 1 replies
  • 0 kudos

Mobile data issues

I can't get mobile data at all - This has been an issue ever since my plan moved from virgin mobile to O2. I have tried my SIM in the other slot and reset my phone multiple times. What could be the issue?

BenP84 by Level 1: Joiner
  • 420 Views
  • 1 replies
  • 0 kudos

Unlatch code

I phoned on 1 September and was promised an unlatch code would be sent to me between 72 hours and 7 days. It hasn’t arrived. My contract with O2 has now ended please send me the code so that I can use my new Virgin SIM

DGS by Level 1: Joiner
  • 1014 Views
  • 5 replies
  • 0 kudos

O2 TO O2 INTERNAL MIGRATION

I have a rolling monthly contract recently migrated from Virgin to O2 and wish to migrate that number to a new phone/sim deal just taken out on O2 - I keep getting customer service telling me it’s done and then to wait 24 hours - now just been told i...

RichardMP by Level 1: Joiner
  • 1664 Views
  • 5 replies
  • 0 kudos

Resolved! Network

My network shows as O2 54.0 Can you explain this to me please? Many thanks

Dors by Level 1: Joiner
  • 994 Views
  • 1 replies
  • 0 kudos

Signal

Hi, I am having signal issues with my number: , I am only getting Emergency Signal, even in areas where I know there is signal, please can you assist with this? Thanks, Rob [Mod edit: Please do not share personal details as your posts are visible to ...

Port transfer

Hi,I’ve recently transferred my number from Sky Mobile to o2, I provide my PAC code on 31st August, was told it had completed 1st Sept, for the first few days I could not receive texts or calls from anyone but could make calls and text, now I can rec...

Megc80 by Level 1: Joiner
  • 1090 Views
  • 5 replies
  • 0 kudos

Resolved! Old Bills

Hellohow do I access old bills - i need to go back to mar 2021. Thanks Tom

TC12345 by Level 1: Joiner
  • 457 Views
  • 1 replies
  • 0 kudos

Don't know what's going on

What is a board?Described my difficulties on the previous page but they seem to have disappeared. Have been with O2 for ages. Recently bought a new phone which insisted I change my password. I did, but can't remember what the new password is. Does it...

sjgsu by Level 1: Joiner
  • 673 Views
  • 2 replies
  • 0 kudos