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Unable to make calls to some numbers

Hi,I'm not able to make calls to specific numbers. I know for a fact that my phone is working, because I'm receiving texts and calls from other numbers. I'm also able to call my work phone, so I am able to make outgoing calls. I can't even get throug...

Complaint - Customer Service/Apple Watch

Can anyone provide me with a phone number to speak to someone and make a complaint and actually have that person assist me in resolving the technical issue I have been facing for 2 months?! Bought an Apple watch in June and could not receive or make ...

ESIM swop when abroad

I intend to buy a new iPhone wile in France where I am planning to visit for three months. Will it be possible to do an eSIM swop wile I’m away and activate by new phone? Or do I have to wait until I return to the UK

Phone number

Have tried to change password as forgotten mine. It says it’s sent a figured code to my phone but it’s not sending it to my phone number but to one I’ve never had

Data sim not working in Italy

Hi, I arrived in Italy yesterday which is the date my 100g data sim was organised and activated to start on but it’s not working . I’ve tried rebooting my phone, I’ve checked the data roaming is on and that the APN details are correct.why is the card...

Can't access my bills from the web portal

Hi, I'm trying to download my latest bill in pdf format, but I can't get to where I can download my bill.After logging in to https://accounts.o2.co.uk clicking my mobile phone number/contract underneath "Pay monthly" doesn't do anything. I tried in t...

Data and calls not working in Italy

Dear all, I travelled to Italy yesterday and received a message that I have free roaming. However my data doesn’t work, and I cannot make/receive calls. Can anyone help please? thank you

Poor signal

I changed my o2 contract a month ago for myself and two other family members since then I am having very poor signal, can't even make WhatsApp calls.

Impossible to add Bolt Ons

Running out of data and it is currently not possible for me to add a Bolt On - not on the App (it just leads to a dead page), nor on the website. Anyone got a suggestion or know what the problem is?

No signal (messages, calls, data) at all

More info (Highlight to read)More info (Highlight to read)More info (Highlight to read)More info (Highlight to read)I have switched to 02 from Virgin mobile a few months back and I can't send messages or receive calls or even connect to the internet ...

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