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Forum Posts

Roaming not working in italy

Roaming doesn't work for me in Italy.I tried all possible solutions. in March it worked with the iliad network.Now its not working, i tried reset apn, airplane mode, remove sim, change all networks.it always connects to tim, trying many times I can c...

unable to make phone calls

I can receive calls, but can't make any. Can't even phone the o2 support line. Calls just fail.o2 is the worst!!!!!!!!!

Email account

There was a hitch with my email address as you had it recorded without the t, i have amended my user name on my account but it wont let me add phone number because its attached to orchard**Personal info** as opposed to t-orchard**Personal info** as i...

Tiggs by Level 1: Joiner
  • 364 Views
  • 1 replies
  • 0 kudos

Data issues

Hi, I upgraded to sim only 2 weeks ago to have 30gb of data. A few days later I got a text to say I’d used 80% of my data, on checking my account it was showing I had 1gb of data (which is what I had before the upgrade) I called and spoke to one of y...

Pebbles by Level 1: Joiner
  • 359 Views
  • 1 replies
  • 0 kudos

Signals

My signal strength has been very poor if any since my contract ended

ABlank by Level 1: Joiner
  • 364 Views
  • 1 replies
  • 0 kudos

Phone not making calls

My phone is not making calls, is this an O2 SIM issue? Network coverage is good and my package has unlimited minutes.

Dunnk by Level 1: Joiner
  • 512 Views
  • 2 replies
  • 0 kudos

Can's sign in

I can't sign in to my 02 because I am not receiving the verification email.

Jacq by Level 1: Joiner
  • 359 Views
  • 1 replies
  • 0 kudos

Call failure

I am unable to make or receive calls 

Zoe79 by Level 1: Joiner
  • 365 Views
  • 1 replies
  • 0 kudos

Wifi access

Hi, I cannot get wifi even when I have wifi switched on and data roaming enabled. I am a rennet transfer from Virgin mobile, can you advise?Thanks

TS08 by Level 1: Joiner
  • 349 Views
  • 1 replies
  • 0 kudos