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Resolved! O2 Travel Data Speeds

Hi,I'm off away in a few weeks to a couple of different places. One of them is in the travel inclusive zone and the is in the standard o2 travel for £6 a day. On the travel t's and c's it says that data speeds are capped at 2mbps which is fine for me...

Resolved! Number Transfer

@O2Sarah- Hello, I have made two requests for a mobile number transfer from an old sim and O2 account to a new sim and O2 account, the first time being on 17/03/2023, however this transfer has still not occurred. Is there any chance you could help pl...

Resolved! Chromebook Warranty

Hi I received a free chromebook with my Samsung Galaxy earlier this year. The keyboard has stopped working, is this also under warranty? Thanks

Resolved! Why has 4g been turned off

Just had message that my 4g has been turned off, but no explanation

Resolved! Mobile App

I changed the password you sent me when I set up my account but when I went to set up the App on my phone it would not accept the new password

Resolved! cant access mobile data since forced move from Virgin to 02

cant access mobile data since forced move from Virgin to 02

Resolved! How to remove a bundle

How do I remove my bundle on an old 02 sim it’s just a phone I use occasionally I have been on hold to 02 for over an hour I only want to remove a bundle and go back on pay as you go classic why is it so hard to get through to somebody

No mobile data

Was switched from virgin to o2, but have not be able to use my mobile date since, called the help lines but luck so far in helping me. I had no issues before the switch, need help please.

PayGo SIM Card not working for a week now

I've transferred a number to Pay and Go with o2 from EE. However, the mobile has no service. The service went offline the second day and has since been off for the past week. I've phoned o2 customer support who just attempt to reset the SIM Card remo...

My iMessage is still saying waiting activation

I have recently upgraded my phone and I can’t send or receive text messages as my iMessages says waiting activation and I have tried everything to fix it? Is there anything else I can do?

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