Here is my full diary of events which ended I think by getting scammed, hopefully that part has ended. Not that I am an idiot but understandingly getting caught out. So I got moved by virgin to O2 about 4 months ago with no say in the matter. That's ...
Hey all,One of our O2 staff members, Loz, has recorded some videos stepping you through changing the text size on your phone. Some customers out there may not even know this is possible, but could benefit from a larger text size, so check out the vid...
Hey all,Our O2 staff member, Ann-Marie is here to show you how to extend the ring time of an incoming call. If you're always caught scrambling about ti find your phone when a call comes in, or you just need extra time to vet it or to get ready to acc...
Hey everybody,One of our O2 staff members, Scott, has recorded a few videos introducing the fantastic My O2 app. With it, you can manage your account 24/7 - view your allowance, add bolt-ons, check your tariff details, and more.Check out the videos b...
Hey all,With many of us self-isolating or just spending more time at home, it’s important now more than ever to stay in touch with friends and family.Through the power of chat apps like WhatsApp, one of ourO2 staff members has made a short video show...
My WiFi calling and 4G gets turned off several times per day. We do not have a network and rely on the WiFi calling . the shop changed the Sims, asked to reset the device and I still have the problem. please advice.
Hi, I'm trying in vain to connect my watch to my cellular connection and keep hitting a brick wall with the error 14 message. I have spent many hours on calls to o2 and in-store yet still no help. I've been told it's been reset many times, have waite...
I was a member of O2 for years and eventually left because they didn’t do WiFi texting. When they eventually, brought it in, I came back. However, since then I cannot receive calls from any Three Network phone (my wife’s, mother etc), I can call them...
I'm having quite an issue whereby my phone is almost constantly not re-authenticating with the macro network following being on a VoWLAN connection, such that when I leave my property I get "Emergency Calls Only". To clear this I need to put the phon...
Online form was ambiguous and kept saying something was wrong, but it did not elaborate. Customer services were no help whatsoever, their heavy foreign accent did not help. Tried to get answers on the forum, but there were plenty of questions but no ...
Hi, I can't access my voicemail, I dial 901 and it ends the call as soon as it connects. Any ideas please?
New sim card from 02 . When sending messages to people they receive the message but my phones says message failed. I have soft reset my iphone se. this is a new sim
As above, i am not able to activate the Amazon music extra.
Hello I did a sim swap at 11.30am on the 25th of November and it still hasn't done it. I received the txt saying it was going through but it still hasn't. How long does it usually take?
Hi, it’s been 5 days since I ordered new sim and I have still not received it yet since 5 working days and the billing has been started from November 25th. I still not have the sim with me.
