Get tech support for your O2 issues

Can’t get new phone to work

Hi, I recently purchased a new phone but can’t get the phone to accept messages or make outgoing calls. Can you help?thanks Matk

Resolved! Number transfer from pay as you go to pay monthly

I change from pay as you go to pay monthly some time ago. I want to keep my original pay as you go number. I filled in online form and called customer service a few times. But the number is still not transferred. The PAC code will be expired in a few...

Hello

HelloI have top up with 10 pounds . Can anyone tell me how to pick a plan . I am struggling to find out.thank you.

Resolved! I don't get text messages from my bank.

I don't get text messages from my bank.

Apple Watch data plan not activating after 1 Week and multiple repairings or resets.

just like many others, My apple watch data plan does not seem to be activating, it's been over a week now. can the support heroes for this issue @O2Ellie or @O2Sarah- help out here? Thanks

Resolved! debit order

hello i would like to set up a debit order off my credit card please advise how I do this David

Resolved! Cancel Disney+

How do I cancel Disney+ ?

Resolved! Help

I've swapped the wrong SIM how to I change things back and start again?

Cannot receive texts from O2 users on my O2 Samsung Galaxy A5

Hi, I can only receive text messages from contacts using providers other than O2. This has only just started happening. Any thoughts?O2 help via phone no use so far.

Resolved! lack of network coverage

I have had virtually no reception at home ne23ns & at work for the last 3-4 weeks or so. Can you tell me when the mast in Newcastle will return to being functional. I need my phone for work & am missing important calls Regards Laura

O2

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