Get tech support for your O2 issues

Resolved! Bad reception and data coverage

Hello, back in March I raised an official complaint with you regarding the bad reception and data coverage in my local area of GU2 4BB. I was told at the time that once the issue is resolved I will be getting a credit note for the lack of service. Th...

Voicemail not working

Former virgin customer. Voicemail not working with o2.

Won't receive text meassages.

Hi, Just moved from Virgin and now my Samsung M30s won't receive text messages, though it does send them.Does anyone know why? Done a soft reset, a network reset and checked there are no block. Paul Elliott.

Resolved! Roaming

We are in Europe. Our calls and roaming do not work

August security update

Hi when is the August security update out for my Galaxy S22 ULTRA??, Everyone had the update 2 weeks ago that iv been talking too.

Sim card

Hi I have just set up a new phone, I wanted to keep my number but needed a new nano sim, the sim isn’t registering, the phone says no service. Can you help

Resolved! unknown order

hi,i received this a few minutes ago, and do not know what ut refers to:Just confirming your order has gone through - thanks. Your order number is NC17789261, and you can check on its progress through My O2: https://mymobile2.o2./order-history

Resolved! Multiple Sims on one account

I have 2 pay monthly Sims , how do I get booth Sims to show on my 02 account

Resolved! Not Receiving Text Messages.

I migrated from Virgin Mobile to 02 and I am now no longer receiving text (SMS) Messages. My phone is working fine except this problem. Can someone please help. I got a new sim in store today (second one) and still nothing? Today's date : 23rd August...

Resolved! iPhone 14plus

I’ve got an iPhone 14plus and have been told by 02 support that if I want 5g I need a new 5g simdoes that sound right?

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