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Forum Posts

Resolved! My safe search is locked on for my device. How do I remove?

Safe search is locked on all browsers and I cannot remove. MY02 settings say that filtering explicit material is off but I still cannot seem to access betting sites whilst data roaming. it does however seem to work at home on WiFi (I’m with BT). this...

JoshhhD4 by Level 1: Joiner
  • 3978 Views
  • 1 replies
  • 0 kudos

Resolved! Abroad internet

I am abroad at the moment in Spain on cruise ship and cannot get good internet can you advise please?

Lin53 by Level 1: Joiner
  • 376 Views
  • 1 replies
  • 0 kudos

Resolved! Speak to advisor

I need to speak to someone about my o 2 connection abroad 

Lin53 by Level 1: Joiner
  • 412 Views
  • 1 replies
  • 0 kudos

Resolved! New Sim Not Activated on Network

Hi AllHere's my problem . I ordered a 12 month sim only plan on the 27th July . I waited a week but did it not arrive . So i contacted O2 via the online help . He arranged to send another sim, a"preactivated 5G Plastic Sim". which arrived next day. I...

jcm121 by Level 1: Joiner
  • 633 Views
  • 4 replies
  • 0 kudos

Resolved! Logging in

Every time I log in my password is not recognised and I have to reset it. Any ideas?

Siwe by Level 1: Joiner
  • 344 Views
  • 1 replies
  • 0 kudos

Porting phone number from EE to O2

Hi, I submitted a request to port my current number at EE to O2 on Sunday 30th July. I have heard nothing since submitting the details. I have tried calling O2 multiple times to get some help with this but my calls are never answered. I tried again j...

tbaker by Level 1: Joiner
  • 452 Views
  • 1 replies
  • 0 kudos

Apple Watch Series 8 cellular STILL stuck on activating

So i made a post on here about 3 weeks ago now and have still gotten absolutely nowhere - my Apple watch is still stuck on “activating” absolutely no matter what I do. Since my last post, i’ve tried waiting a few days for activation itself, going in ...

Blu3 by Level 1: Joiner
  • 1179 Views
  • 4 replies
  • 0 kudos

Phones not connecting to network after travelling

After a two week holiday in Canada, none of our three phones on O2 would connect to the internet. To be more precise: 1. One phone (mine -- Android) would receive SMS but not send SMS, make calls or connect to 3G/4G. I called O2 tech support who got ...

bubbagrub by Level 1: Joiner
  • 1152 Views
  • 1 replies
  • 0 kudos

Resolved! Pac code not working

Hello,I'm extremely frustrated with O2, I have been trying to port mu number for a week. My old Vodafone sim has stopped working, if i ring my old number it has o2 voicemail, but o2 don't seem to be able to update the sim. I have call customer servic...

Tx messaging problem

Hello One tx messaging wont be accepeted to go through to another 02 freinds mobile error 42 ?