No signal

[Bcuthbert21]

I live around the Ashton Lane ends in Preston, we have had very poor service in this area for over 12 months now all I get told in the shop is that they are upgrading the network and it will improve.

When is this going to happen, the O2 web site suggests we should have good indoors and outdoor service this is not happening.

[Enlli]

This is a community of customers so we can't tell you

The My Network App seems to indicate problems in your area. It's worth downloading to report and using to keep an eye on things

https://www.o2.co.uk/apps/my-network

These guides may help

Guide: Is the network down for me or everyone? 

Guide: How can I sort out my network issues?