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Service not activated on network

HLB
Level 1: Joiner
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Mid text conversation with someone from my home, so nothing unusual that should impact signal and suddenly getting "message not sent: service not activated on network" 

 

Have checked local network, no issues. Restarted phone and put airplan mode on and off, no luck. What do I try next please? 

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MI5
Level 94: Supreme
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@HLB 

Guide here Guide: Is the network down for me or everyone? 

If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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MI5
Level 94: Supreme
  • 150723 Posts
  • 645 Topics
  • 28710 Solutions
Registered:

@HLB 

Guide here Guide: Is the network down for me or everyone? 

If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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