cancel
Showing results for 
Search instead for 
Did you mean: 

Service not activated on network

HLB
Level 1: Joiner
  • 1 Posts
  • 1 Topics
  • 0 Solutions
Registered:

Mid text conversation with someone from my home, so nothing unusual that should impact signal and suddenly getting "message not sent: service not activated on network" 

 

Have checked local network, no issues. Restarted phone and put airplan mode on and off, no luck. What do I try next please? 

Message 1 of 2
125 Views
1 ACCEPTED SOLUTION

Accepted Solutions

MI5
Level 94: Supreme
  • 127429 Posts
  • 614 Topics
  • 22123 Solutions
Registered:

@HLB 

Guide here Guide: Is the network down for me or everyone? 

If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)

View solution in original post

Message 2 of 2
123 Views
1 REPLY 1

MI5
Level 94: Supreme
  • 127429 Posts
  • 614 Topics
  • 22123 Solutions
Registered:

@HLB 

Guide here Guide: Is the network down for me or everyone? 

If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Message 2 of 2
124 Views