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Poor connection at home

nhow
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Connection of -116dbm at home. Help pages do not solve.

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madasaf1sh
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@nhow 

 

Well done you know how to use a signal monitoring app.. 

 

Nothing you can do, as it is down to signal strength and what power the mast your phone is connecting to is outputting. 

 

You could use WiFi Calling for calls at home. 

 

These guides will also help Guide: How can I sort out my network issues? 

This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company
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nhow
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I have tried to answer your reply and thank you but it doesn't save my post.

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nhow
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Thank you for your suggestions.  Nothing works.  O2 says no problems in my area.  How do you make internet calls?

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nhow
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Now I'm able to reply so probably a glitch.

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Bambino
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@nhow See this: Wifi and 4G Calling explained | O2

Also take a look here: Why do I have poor coverage indoors? (o2.co.uk)

I DO NOT WORK FOR O2



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nhow
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Thanks.  I'll let you know how it goes. 

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nhow
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I checked and my phone doesn't support wifi calling.

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Enlli
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@nhow wrote:

I checked and my phone doesn't support wifi calling.


What phone do you have. If you are looking at O2s list it is incompletr

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.
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