on 07-04-2025 17:30
The O2 4G signal showing on my Netgear Nighthawk router through O2 varies between 1 and 2 bars only. This is not good. Is this connected somehow to the 3G switch off?
on 07-04-2025 17:41
4g devices won't suffer any loss from the 3g switch off.
Guide: How can I sort out my network issues?
https://www.o2.co.uk/apps/my-network
Guide: How to find help & contact O2
on 07-04-2025 17:43
Not a lot to go on but
Very much doubt it's 3G switch off as it's only just started in Durham
Check
Guide: How can I sort out my network issues?
Also download and use the My Network App to report and monitor faults
https://www.o2.co.uk/apps/my-network
on 07-04-2025 18:26
A sim swap (in store with photo ID) is always a good place to start @Thokozile
on 08-04-2025 17:58
on 08-04-2025 17:58
on 08-04-2025 18:05
on 08-04-2025 18:05
@japitts wrote:
@MI5 wrote:A sim swap (in store with photo ID) is always a good place to start
If you've performed a 2way SIM-swap first, and proven the problem to your SIM.
As covered in the posted guides.
on 08-04-2025 18:10
Second post repeating same advice 🙄
08-04-2025 18:12 - edited 08-04-2025 18:14
08-04-2025 18:12 - edited 08-04-2025 18:14
on 08-04-2025 18:15
If you had read the first reply properly you would have seen the very same advice!
on 08-04-2025 18:17