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Resolved! Paid my bill but 02 still asks for payment!

Hi I paid my 02 bill on tuesday the 4th July but 02 still saying I haven't paid it!, I paid £61 through my 02 app as my bill was £60.85. I recieved a txt saying its been paid and the money has been paid out from my bank account,so now unsure what to ...

Lack of signal

I have recently been transferred to O2 from virgin, I’m finding I have very little or no signal at all when at home in LS27 I live at the top of a hill with an unrestricted view of 40 miles looking over Leeds, Harrogate, York. I am also getting frien...

Wifi & data not working

Hi, Ive had this issue for several days now and cannot seem to explain it. My phone (an iPhone 11) can text and call fine. However, I cannot get internet or data. I am with another internet provider and my internet works fine on my other devices (lap...

Resolved! phone stolemn

my phone has been stolenplease may you bar it

Replacement SIM not working

I visited an O2 store yesterday to obtain a replacement sim card.Over 24 hours later the sim is still not working

Resolved! How do you remove child security lock from your phone

How do you move the age restriction on your phone

Resolved! Just been changed from Virgin to O2 , now got a message saying 4G turned off .

I’m a 70 year old technophobe and received a message from O2 saying 4G turned off . I’ve only just been moved from Virgin help.

Resolved! 4g calls

Got a message o2 has turned off 4g calls

No network after old number ported.

Hello, My number ported over to 02 yesterday morning, however I have no network coverage. I have rebooted my phone several times including being being off overnight, but still no network. What is the solution?

Usa network non coverage

I have bought a bolt on for usa but cannot connect to any network. I want a one time password code to access my bank and nothing is coming through in time. I got one OTP 2 hours too late. The bank had timed me out.

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