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Resolved! Need to get esim on Apple Watch reset

Hi, I need to get tech support to reset the esim on my Apple Watch. I had to restore the watch as the HR sensor had gone nuts. It's now giving me the error code 14 when I try to set up a data tariff (I already have this on my account, I just need to ...

S23 firmware

Anybody with a S23 can confirm what firmware they are currently on? as just got one yesterday and it's stuck on April update and says latest avaliable ! when may update was released a month or more ago and even the display S23 in store had may securi...

Joshk by • Level 1: Joiner
  • 2629 Views
  • 16 replies
  • 0 kudos

Apple Watch

I have an Apple Watch and was on O2 PAYG. I have now changed to a monthly charged rolling plan. My Apple Watch says the O2 mobile service is not supported. Can anyone advise please?

Earlofdon by • Level 1: Joiner
  • 955 Views
  • 5 replies
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Resolved! 5g

I use a Samsung S21FE 5G handset. Are all O2 PAYG sim cards 5G? Thanks

Steve6499 by • Level 1: Joiner
  • 425 Views
  • 2 replies
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O2 SIM not reactivated after 4 days

I contacted customer services to reactivate a SIM that was deactivated when I ordered a new 5G one (before the other new one had been received) 4 days and several phonecalls later it still hasn't been reactivated despite assurances that it has New SI...

KerryM by • Level 1: Joiner
  • 440 Views
  • 1 replies
  • 0 kudos

Resolved! Pay monthly to pay as you go

I changed my pay monthly to pay as you go, and wanted to keep my number, I thought everything was sorted when I spoke to someone, but now it is showing a new number on my 02 for pay as you go

Lizz1 by • Level 1: Joiner
  • 539 Views
  • 3 replies
  • 0 kudos

Resolved! need a new sim

hi i need a new sim as i have lost my phone

sims66 by • Level 1: Joiner
  • 331 Views
  • 1 replies
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Resolved! sim unlock nck code

Hi, Iam trying to swap from vodafone to O2 sim card. It is asking for a SIM network unlock NCK code. Where do I get this from?

karl8 by • Level 1: Joiner
  • 1215 Views
  • 1 replies
  • 0 kudos

Apple Watch Ultra Disconnecting from Cellular

I have an Apple Watch Ultra with a sync-1 Airtime Plan. However, regullary the watch will fail to go to cellular when away from the watch. The only solution is to restart the Watch, then things work (mostly) for maybe a day or sometimes 3 or 4 days. ...

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