Here is my full diary of events which ended I think by getting scammed, hopefully that part has ended. Not that I am an idiot but understandingly getting caught out. So I got moved by virgin to O2 about 4 months ago with no say in the matter. That's ...
Hey all,One of our O2 staff members, Loz, has recorded some videos stepping you through changing the text size on your phone. Some customers out there may not even know this is possible, but could benefit from a larger text size, so check out the vid...
Hey all,Our O2 staff member, Ann-Marie is here to show you how to extend the ring time of an incoming call. If you're always caught scrambling about ti find your phone when a call comes in, or you just need extra time to vet it or to get ready to acc...
Hey everybody,One of our O2 staff members, Scott, has recorded a few videos introducing the fantastic My O2 app. With it, you can manage your account 24/7 - view your allowance, add bolt-ons, check your tariff details, and more.Check out the videos b...
Hey all,With many of us self-isolating or just spending more time at home, it’s important now more than ever to stay in touch with friends and family.Through the power of chat apps like WhatsApp, one of ourO2 staff members has made a short video show...
I ported my number from 3 to O2 on my iPhone 11 and everything seems to be fine except that I cannot update my number in settings, the temporary O2 number is still showing and when I try to update it won’t save.i have tried switching the phone on and...
Trying to get mobile hotspots via Virgin Connect app on O2 SIM, but unable to connect.Virgin account is set up for mobile hotspots, but no profile set up. Virgin say to talk to O2.Help, please.
Hi, I have loads of customers now who can't use email when connecting to the Internet via O2 and EE. This is across various devices from iPhones to PC's running Outlook. All work fine when using a different ISP/WiFi and has been happening since aroun...
Hello, last year May, O2 had some issues with the cable/mast in my area they were working on for few days, during this time the signal in the phone was very very bad. After the issue with the mast/ cable was fixed, the signs on the 2 phones we have r...
My iPhone 12 which was new in November keeps turning off and then sometimes doesn't turn on for ages or sometimes turns on then off again and sometimes works for a while before shutting off again. I have reset the phone but it has made no difference....
I have stopped getting notifications of new incoming emails. All setting are set to receive sound notifications, but I don't get any. Why
Hello I was away last week so left my phone switched off. It's a work iPhone 7. When turning it back on I notice that I no longer have visual voicemail and no Whatsapp messages have delivered for this period, I've sent a message and it arrives now. I...
Bought a device from somebody that got it from music magpie and didn't pay the bill now the phone has been barred and I need to know if there's anything I can do The phone is blacklisted due to nonpayment can't get hold of who I bought it from and ha...
I have unlimited data on my pay monthly I’ve been in Croatia a week and have been roaming perfectly well until today and now I can’t get anything it just went dead. Can only use my phone on WiFi no network at all where I had network before. I was tol...
Hi All,Can someone from o2 help with this problem. The wife bought a new phone on contract and got the pac code from EE and setting up porting her old number across from EE . This was supposed to take place on the Friday 12th August . The EE SIM went...
