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Switching back to an e-sim

Max11
Level 1: Joiner
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on ‎14-07-2023 18:29

on ‎14-07-2023 18:29

Hi,

hi, I recently joined with the merger from virgin Mobile, where I used to have an eSIM.

When joining, I was given a physical Sim, and was wondering if there was any way to move back to using an eSIM

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MI5
Level 94: Supreme
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on ‎14-07-2023 18:33

on ‎14-07-2023 18:33

@Max11 

Pop into your local O2 store and they will sort you out.

Take some photo ID with you.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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