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Whitelist Domain from O2 Content Control

Hello everyone,I wanted to bring an issue to your attention regarding the accessibility of our website, www.welldales.co.uk, specifically when accessed through mobile data. Some of our valued customers have reported being prompted to navigate through...

Can’t Login to My O2

Hi, I can’t login, can you help?

Resolved! Airtime Plan possibly causing mobile disruption

Yesterday I got an Apple Watch Series 8 (GPS + Cellular) to go with my iPhone XS Max. In order to allow the watch to use cellular without my phone to rely on, it needs an Airtime Plan of it's own. I activated this not long after pairing to my phone. ...

Apple Watch Data

I’m trying to set up the mobile service on my Apple Watch and I’m getting error code 14, could you please help? Have turned off and on numerous times etc but still no luck. Thank you

Resolved! Disney + add on

Hi, I cant seem to activate my disney + add on! it just keeps saying the same thing:"There was a problem activating your subscription.To start streaming, try activating again, if the problem persists, contact your service provider." It just keeps doi...

Resolved! Transferred across from BT on 06/06/2023 can’t receive texts or incoming calls

Please can someone help me? I’ve transferred both mine and my wife’s numbers over to o2 from BT after seeing your advertised roaming data in Europe where we are holidaying next week. We transferred over 2 weeks ago, gave our PAC codes and although ou...

Swapping number

Received my new phone on Saturday after a week of getting messed around after the first one went missing. Had no service on the phone whatsoever since Saturday, today my old Vodafone number should have been transferred over by 6pm now currently witho...

Resolved! New phone set up

Hi, I am on a monthly sim only contract and I have just ordered a new I phone 14 from 02 on a new 3 year contract. The phone arrives tomorrow and I don’t know if I just use the sim I have now in the new phone or I get a new sim. Can you help?

Resolved! Dara usage abroad not updating

Hello,I’m currently on holiday in France, using my data roaming package. I want to see my usage to make sure I stay within the 25G limit, but my data usage doesn’t seem to include the roaming abroad. It doesn’t change from one day to another and stay...

How do i unblock a private number that i didn't block in the first place?

Somehow my doctors private number has become blocked and i can't receive calls from them.How can i unblock it?It won't let me.

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