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Phone calls

NJo38
Level 1: Joiner
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Every time I make a phone call the signal cuts out after 10 minutes or so. I thought it was an issue with a local mast but the other 2 O2 phones in the house are fine. Could this be a SIM or handset fault? 

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madasaf1sh
Level 77: Grand Master
  • 11616 Posts
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@NJo38 

 

Could be the handset, not holding signal, so I would start by contacting the support for the phone you have. 

 

It may also be worth be contacting o2 to request a new sim as well just on the off chance its the sim card..

--
iPhone 16 Pro Max - o2 and Spusu
Xperia 1V - Spusu

--
This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company

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madasaf1sh
Level 77: Grand Master
  • 11616 Posts
  • 64 Topics
  • 3163 Solutions
Registered:

@NJo38 

 

Could be the handset, not holding signal, so I would start by contacting the support for the phone you have. 

 

It may also be worth be contacting o2 to request a new sim as well just on the off chance its the sim card..

--
iPhone 16 Pro Max - o2 and Spusu
Xperia 1V - Spusu

--
This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company
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