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Forum Posts

Bill Payment Via Bank Transfer

I have made a payment via bank transfer but it is still coming up as overdue, how can I report and update that?

111 by Level 1: Joiner
  • 530 Views
  • 1 replies
  • 0 kudos

Scam texts

On my 1st October bill there was an entry of £3.75 for an incoming text message from number 6533 which is from Kalistia Computing. Tel No 03333137900. On my 1st November bill there are a further three entries each of £3.75, all plus VAT.I have no kno...

Abbeyman by Level 1: Joiner
  • 611 Views
  • 3 replies
  • 0 kudos

Resolved! Pixel 5 WiFi calling

Hi This is really confusing me. I want to get a Pixel 5 on O2 but I need WiFi calling to work on it. Some questions... 1. Does WiFi calling work on O2 with this handset?2. If yes, do I HAVE to buy the phone from O2 for it to work? Can I instead buy t...

sgbea13 by Level 1: Joiner
  • 2361 Views
  • 5 replies
  • 0 kudos

Poor call quality

I've recently switched to sim only from my contract and the call quality is really poor, i.e. people can't hear me when I'm speaking to them. This is a recent issue, so I'm wondering if the move from contract to sim only has somehow done something, e...

tricolas by Level 1: Joiner
  • 580 Views
  • 3 replies
  • 0 kudos

Samsung Watch 3 LTE Error 118

Afternoon,I have recently purchased a Samsung Watch 3 LTE and I'm having nothing but problems trying to get it to pick up on the mobile plan via the watch during setup.I can pair the watch via Bluetooth and that works fine but whenever I try to add t...

Kogauk by Level 1: Joiner
  • 2093 Views
  • 2 replies
  • 0 kudos

Resolved! Iphone 12 pro won't connect to network

Hi all, set my phone up earlier this afternoonI've checked status of o2 network and all is fine. My phone just does not connect to the O2 network at all today and hasn't since I started it up... any ideas? I've checked the sim, I've switched off and ...

Tommo85 by Level 1: Joiner
  • 2112 Views
  • 3 replies
  • 0 kudos

Resolved! Remote temporary lock

Wanting to take daughters phone off her as a punishment but won’t hand it over. Can I temporarily lock her phone from mines?

Callum74 by Level 1: Joiner
  • 888 Views
  • 1 replies
  • 0 kudos

Resolved! No mobile reception in Ealing (London) area

For at least three weeks I've had only mobile reception during most nights and if very lucky some minutes during the day. I've missed one very important phone call because of that and the longer it goes on the less people believe me that it is becaus...

Dani7 by Level 1: Joiner
  • 364 Views
  • 1 replies
  • 0 kudos