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Resolved! Can I use my sim in both an android and Iphone?

As per title. I have a Galaxy S9 phone, but I will be getting an old iphone 5 shortly to use some specific music software that only works on an Iphone. Can I swap my sim from the S9 to use the Iphone temporarily without upsetting the android setup on...

Spritely by • Level 1: Joiner
  • 2050 Views
  • 4 replies
  • 0 kudos

Account fraud

I discovered that my account had been hacked after I thought I was speaking to O2 about upgrade options. I realized very quickly that I had made a mistake and contacted O2 by phone. I was told that phone orders had been made against my account but th...

wwwadd by • Level 1: Joiner
  • 1277 Views
  • 4 replies
  • 0 kudos

Resolved! Can my current sim card be used in both Android & Apple phones?

I recentley upgraded to the Huawei P40 Pro and did not realise at the time the far reaching implications of not being able to use Google (GSM) stuff. Personally I dont think the warnings or information around this are prominent enough on the 02 websi...

MrFox73 by • Level 1: Joiner
  • 551 Views
  • 2 replies
  • 0 kudos

Bill Payment Via Bank Transfer

I have made a payment via bank transfer but it is still coming up as overdue, how can I report and update that?

111 by • Level 1: Joiner
  • 530 Views
  • 1 replies
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Scam texts

On my 1st October bill there was an entry of £3.75 for an incoming text message from number 6533 which is from Kalistia Computing. Tel No 03333137900. On my 1st November bill there are a further three entries each of £3.75, all plus VAT.I have no kno...

Abbeyman by • Level 1: Joiner
  • 612 Views
  • 3 replies
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Resolved! Pixel 5 WiFi calling

Hi This is really confusing me. I want to get a Pixel 5 on O2 but I need WiFi calling to work on it. Some questions... 1. Does WiFi calling work on O2 with this handset?2. If yes, do I HAVE to buy the phone from O2 for it to work? Can I instead buy t...

sgbea13 by • Level 1: Joiner
  • 2363 Views
  • 5 replies
  • 0 kudos

Poor call quality

I've recently switched to sim only from my contract and the call quality is really poor, i.e. people can't hear me when I'm speaking to them. This is a recent issue, so I'm wondering if the move from contract to sim only has somehow done something, e...

tricolas by • Level 1: Joiner
  • 580 Views
  • 3 replies
  • 0 kudos

Samsung Watch 3 LTE Error 118

Afternoon,I have recently purchased a Samsung Watch 3 LTE and I'm having nothing but problems trying to get it to pick up on the mobile plan via the watch during setup.I can pair the watch via Bluetooth and that works fine but whenever I try to add t...

Kogauk by • Level 1: Joiner
  • 2095 Views
  • 2 replies
  • 0 kudos

Resolved! Iphone 12 pro won't connect to network

Hi all, set my phone up earlier this afternoonI've checked status of o2 network and all is fine. My phone just does not connect to the O2 network at all today and hasn't since I started it up... any ideas? I've checked the sim, I've switched off and ...

Tommo85 by • Level 1: Joiner
  • 2113 Views
  • 3 replies
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