Tech Support
Do you have a technical issue? Ask our community members for help and support.
cancel
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

Resolved! Pay monthly 5G sim

Hi my partner has just got an iPhone 13 with a new 5G sim we set up the phone and activated the new sim but his mobile data is not working we used all the help guide on the website but still can’t get mobile data so we swap sims putting his sim in my...

Kmj by Level 1: Joiner
  • 652 Views
  • 1 replies
  • 0 kudos

Resolved! Sent phone back in worse condition

Hi I recently sent my phone in for a quote on a cracked screen repair and I’ve just received it back today and it’s now unusable it’s in a lot worse condition to what I sent it in like it now has multi coloured lines across the middle of the screen a...

Sam389 by Level 1: Joiner
  • 597 Views
  • 3 replies
  • 0 kudos

Resolved! Blue light card

How do I apply my discount to get discount bill? Code BLUE1

Fi3 by Level 1: Joiner
  • 733 Views
  • 1 replies
  • 0 kudos

Resolved! LOCKED OUT OF PHONE

HelloIve forgotten my passcode for the touch ID so Im unable to get into my phone

Isla3107 by Level 1: Joiner
  • 663 Views
  • 3 replies
  • 0 kudos

Resolved! Haven’t received an order

I ordered an Apple Pencil over 2 weeks ago and still haven’t received it. I have no means of contacting o2 as my phone isn’t set up with this company. I can’t find any updates and I can’t find the option to cancel the order entirely. I am at a loss a...

evierose by Level 1: Joiner
  • 923 Views
  • 2 replies
  • 0 kudos

Resolved! Mobile data connection is too bad.

I work as a delivery driver, so I need a good and reliable connection. But is every time going down, I had changed my Smartphone and didnt solve my problem.

bbDaniel by Level 1: Joiner
  • 400 Views
  • 2 replies
  • 0 kudos

Resolved! Claim laptop

How do I claim my free laptop when I purchased my s21

Dave21 by Level 1: Joiner
  • 614 Views
  • 1 replies
  • 0 kudos

Resolved! Sim card in ipad

I purchased an ipad on finance, im not finished paying off the ipad yet but I got it with a sim card, I do not need the sim and I'm paying 10 pound a month for data and texts which I am not using. Is there a way to just cancel the sim?

Beth8 by Level 1: Joiner
  • 404 Views
  • 1 replies
  • 0 kudos