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Resolved! firmwere on a Android phone

Hi I have over the last few weeks bought three new phones from my local o2 shop each of which were sold to me as being ready to be switched on to accept wifi calling but it turns out that none of the phones have the supported firmware to support this...

Resolved! porting issues

Hi, I applied for a new contract sim only 6 days ago and whilst filling in the online order form I decided to use my pac code (three network). Order was completed. I waited a few days for the sim to arrive and during that time I spoke to an o2 rep wh...

imran1980 by • Level 1: Joiner
  • 677 Views
  • 1 replies
  • 0 kudos

Resolved! Wifi calling

Hi. WiFi calling has completely disappeared from my phone. I've turned it off and on tons of times. I've turned off the phone, removed the sim, turned it back on again and reinserted the sim and wifi calling still doesn't appear in connections in set...

SimonH1 by • Level 1: Joiner
  • 1416 Views
  • 3 replies
  • 0 kudos

Help - apps still pending.

Hi, today I switched over to o2 from Vodafone using my pac code. I managed to transfer all my photos, contacts etc from my old phone onto my new one (Google pixel 6) however no apps seem to be downloading. When I go into the play store they all say '...

Resolved! How do I see detailed usage on my tariff (£10 month, unl. SMS/unl. calls, 5gb data)

I was surprised that I needed to top up mid month, to send a text. With unlimited texts this has never happened before. Is it cos it was a short code recipient? Sending a text to BBC 6music on 64046. No advance warning either. I've sent many texts to...

Resolved! Fraud by Telefonica employee.

Was contacted by someone claiming to be from O2, he was fro Telefonica which I suppose is the same thing. Told me my line rental was being lowered by 40% and asked for my security answer which I stupidly gave him. Next thing he asked for the access c...

Getting someone else's bills emailed to me

NOT about this account but to another email address I have. This is just a payg sim I'm using as you have to in order to post on this forum... For the last few years I have been getting unsolicited monthly bills for some stranger on O2 emailed to me....

zxcvbnm by • Level 1: Joiner
  • 3991 Views
  • 7 replies
  • 0 kudos

Resolved! Voicemail to email

HiIs it possible to forward a voicemail to an email (as a, for example, mp4 file) so as to be able to share it with others? Thanks in advance for any help you can give David

DaveCramp by • Level 1: Joiner
  • 1546 Views
  • 1 replies
  • 0 kudos

Resolved! Live chat - SIM not provisioned

Since I had my plan upgraded yesterday I have no service. As I cannot receive texts I cannot get onto My o2, I also cannot ring O2 and the live chat link I managed to get mailed to me is dead ! If you are online just click here https://link.liveperso...

Tyzer by • Level 1: Joiner
  • 732 Views
  • 3 replies
  • 0 kudos

Resolved! sim not provisioned

Hi i have just received my upgraded phone which is a samsung z flip 3 5 g and the new sim when inserted says sim not provisioned, ?and the phone will not work

Phil69 by • Level 1: Joiner
  • 563 Views
  • 1 replies
  • 0 kudos
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