Get tech support for your O2 issues

Resolved! Swapping phones

HiIts been a while since I've changed phones. Im only swapping from an iPhone 8 - 10Xr....but can't remember if I can just transfer all my stuff over - and simply pop in my old sim card into the new(er)! unlocked phone....and away I go, or If I need ...

Resolved! WhatsApp won’t work

So I can’t use WhatsApp , messages Instagram or Facebook. I’ve switched off internet and phone made no difference. All other devices in the house still working. 02 says no network issues.

Resolved! Internet no loading with 4g.

Basically, since upgrading to additional data (30gb to 250gb), I've been unable to connect to online services properly. Social media doesn't load, neither does YouTube etc.....Not sure if it's a coincidence of upgrading but it's been going on for aro...

Resolved! My iPhone 11 won’t connect to 4g/WiFi calling. My O2 issaying it’s activated

My iphone 11 recently ended its contact and it’s currently on a tariff only. I now can’t get 4g or WiFi calling (just 3g). I have updated to 15, and checked my settings, it’s just telling me that it’s not activated and I need to go to My O2. Within M...

Resolved! Not getting Amazon OTPs

Hi there I switched networks a month ago, ever since had no Amazon OTPs. it’s driving me crazy as I have two level verification on my Amazon account which needs OTP to work. Things have come to a head my account is blocked. Amazon today told me it’s ...

Can't connect to home wifi

No one else in the house is having a problem but my p30 is saying no Internet connection, tried turning it off and on again (both phone and wifi hub) nothing is working

Resolved! My o2

Hi, I made an account on My O2 about two months ago - whenever I try to log in it says ‘My O2 is not available to you yet, it can take new accounts up to 48 hours to be activated’ I’d like to know if there are any ways to fix this or log in… Thanks

Resolved! Network issues in Portugal, quick fix required please

How to fix network issues in Portugal with O2

Resolved! Sony Xperia 10 lll - dual sim?

I have my new Sony Xperia 10 lll. I've transferred most of my data over and almost completed personalizing it. I'm still using my old phone until the new one is "perfect". I've inserted the new SIM card sent with the phone. My question is: do I need ...

Resolved! out of country, new phone shows sim but cant access data

TLDR, im in france for work and my trusty Samgsung A17 finally kicked it. It works while plugged in but dies quickly when unplugged. I bought a Iphone 12 mini and slotted in my existing sim card. It picks up my phone number and that im on O2 but even...

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