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Poor network in a crowded place

I have recently started using a Samsung S21 5g on O2. I notice that when at a football match everyone around me is able to use their phones a lot of the time, even my friend sitting on my left who is on O2 on an old phone and my son on my right who h...

Dual sim and one number not receiving vm

Hi hopefully someone can help. My dual sim phone received voicemail successfully from both numbers until a few months ago . Now I can only receive vm from one of my numbers but the caller thinks they have left a message but unfortunately I do not get...

Resolved! my email is associated with another account

my email is associated with another account and i dont know which or where.

Resolved! Extra bill

Hi I lost my driving license and rang DVLA (0904 012 9555)today. It takes 16mins but no body answer the phone. It end up with I had got no answering but still charging me £60 for extra bill. I’m really pressured with this bill as it’s so ridiculous. ...

Resolved! Invoice

Hi, can’t find a VAT invoice for the upfront payment for my new phone. Spent ages trying to find contact details for the right person to speak to but haven’t had any joy. Can anyone help? Thanks

Resolved! longer phone ringing period

how do I get to extend the ringing period of my phone to allow me to answer the call before it goes so quickly to voicemail etc ???

Resolved! Trying to chat with a guru

Cant chat to a guru what on earth is going on, I need help urgently

Call Forwarding

I want to activate call forwarding to another mobile but this isn't enabled. How can I do this please?When I go into the settings, it allows me to enter the forwarding number and the says 'Failed to read data'.

Resolved! Isle of Man - cannot use mobile data

I am holidaying on IOM, I’ve received a welcome text message from O2 but I simply cannot connect to a network. I cannot use mobile data despite my phone settings showing g that I am. is there anything I can do as I need to make and receive calls.

Resolved! SOS only

Hi I’m overseas and haven’t used the phone for a while and it says sos only and I want to know if my sim still is connected or is valid ?

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