Get tech support for your O2 issues

Resolved! Hi all, recovering an old phone number

I live in Vietnam and I was using an O2 sim PAYG (previously had pay monthly when I lived in the UK, I've had this number for 10+ years) But it appears the number has stopped recieving SMS messages and it's been removed from this account, is there an...

Antigua Caribbean

My son is in Antigua in Caribbean for 4 monthsWhat is the best O2 Tariff that he should be on or bolt on he should get

Accidental sim swap

Think I have accidentally sim swapped instead of just taking number over to new phone when starting a new contract and not requiring old sim/contract but still wanting to keep number

Resolved! Sound problem

Hi. I’m having problems with me refurbished iPhone XR. When phoning or receiving a phone call I cannot hear anything. If the phone is on loud speaker or through the car then the sound is fine. I can play music and watch videos etc on phone with no so...

Resolved! Can’t add a bolt on

I urgently need to add a bolt on, but for the last 24 hrs it says try again later!Can anyone advise??

Resolved! Buy a bolt on

I need to buy a data bolt on but it’s not letting me do it onmy o2 app

Resolved! How to report a lost or stolen phone

Hi My son has lost his phone and I need to notify O2. Also I need to change the bank account from which my phone is paid from any ideas on how to do this? Many thx D

Resolved! Can I change my order

I’ve ordered a new phone, but now received an out of stock message. Can I change the colour to get one quicker?

Resolved! No volt upgrade

Hi,I upgraded my phone at the weekend, as part of the package it said if i have O2 and Virgin i would get double data on my plan. So i pulled the trigger and bought my new phone, however my plan still shows the original DAGA package i selected when i...

Resolved! Impossible to contact online

Hi, Why is it so hard to speak to O2? The website just throws you away to another section!

O2

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