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Forum Posts

Resolved! Bringing my number to o2

I entered my pac code when I joined o2, I have just activated my new sim, how do I keep the same number

GLD by Level 1: Joiner
  • 948 Views
  • 1 replies
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Unlock O2 iPhone 4

The O2 page at https://www.o2.co.uk/help/device-and-sim-support/unlocking-an-o2-mobile-to-use-on-a-different-network states "The easiest way to unlock your device is in My O2:Log in to My O2 on your browserSelect ‘More’ in the menu bar at the top of ...

Resolved! No mobile data....no 4g

I have no mobile data i just got the H+ symbol been like it for about 3 hours . I have turned off phone and started ....no joy ...even taken out sim and put back in no joy

Resolved! bolt on

where can i cancel the Disney Bolt on please which im being billed for 

robbie4 by Level 1: Joiner
  • 589 Views
  • 2 replies
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Poor network in a crowded place

I have recently started using a Samsung S21 5g on O2. I notice that when at a football match everyone around me is able to use their phones a lot of the time, even my friend sitting on my left who is on O2 on an old phone and my son on my right who h...

LaurenceT by Level 1: Joiner
  • 498 Views
  • 1 replies
  • 0 kudos

Dual sim and one number not receiving vm

Hi hopefully someone can help. My dual sim phone received voicemail successfully from both numbers until a few months ago . Now I can only receive vm from one of my numbers but the caller thinks they have left a message but unfortunately I do not get...

Resolved! Extra bill

Hi I lost my driving license and rang DVLA (0904 012 9555)today. It takes 16mins but no body answer the phone. It end up with I had got no answering but still charging me £60 for extra bill. I’m really pressured with this bill as it’s so ridiculous. ...

Shan03 by Level 1: Joiner
  • 496 Views
  • 1 replies
  • 0 kudos

Resolved! Invoice

Hi, can’t find a VAT invoice for the upfront payment for my new phone. Spent ages trying to find contact details for the right person to speak to but haven’t had any joy. Can anyone help? Thanks

Ryan241 by Level 1: Joiner
  • 420 Views
  • 1 replies
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Resolved! longer phone ringing period

how do I get to extend the ringing period of my phone to allow me to answer the call before it goes so quickly to voicemail etc ???