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Resolved! Dual virtual sim

Good evening , I would like to download the software so that I'm change my iPhone 11 to a dual sim . The primary sim being my Uk number and the secondary virtual sim being my spanish number . Please let me know if this is possible. [mod edit: please ...

Resolved! Rubbish or no signal

I have been with o2 forever but the last Yr of so I get no signal people can't ring me or hear me I struggle to ring anyone

Resolved! number switch

taken out a new contract for my girlfriend, was told it would be 48hrs to switch her over to her existing phone number which she wants to keep. 48hrs past and she's still waiting for this to be done, i supplied pac number as required what is the hold...

Resolved! Trying to report fraud

I've spent all morning trying to contact O2 about fraud but they clearly don't care! I tried to call 202 to report fraud. 9/10 times the robot thought I was saying broadband and wouldn't let me say NO!. Finally once it understood the word fraud the r...

Resolved! 3G on phone

My phone will only give me 3G since my sim upgrade yesterday, used to get 4g . Any ideas ??

Resolved! Data roaming charges

My latest bill shows £42 for data used in Morocco but I wasn't in Morocco. I was however in spain and Gibraltar. can this be amended

Resolved! 4G Browsing Issues

Hi, I have an iPhone 7 running IOS 15.1 and am using 4g data to browse with, although on certain site pages and apps I am getting the error "Safari cannot open the page because it could not establish a secure connection to the server." I have tried u...

Resolved! Unrecognised number on my account

I have an unrecognised number on my account i have tried to change my password due to not remembering it and it’s sending a code to that number

Resolved! No signal

Hi I have no signal at home. It’s always been weak since I switched to o2. Now I can’t even send a text so what am I really paying for?I’ve tried all the suggestions like switching on and off, resetting network settings, selecting o2 manually.

Resolved! Mobile data in malta

I am in malta but have no mobile Internet. My mobile data is turned on but nothing works.Any help would be appreciated

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