Here is my full diary of events which ended I think by getting scammed, hopefully that part has ended. Not that I am an idiot but understandingly getting caught out. So I got moved by virgin to O2 about 4 months ago with no say in the matter. That's ...
Hey all,One of our O2 staff members, Loz, has recorded some videos stepping you through changing the text size on your phone. Some customers out there may not even know this is possible, but could benefit from a larger text size, so check out the vid...
Hey all,Our O2 staff member, Ann-Marie is here to show you how to extend the ring time of an incoming call. If you're always caught scrambling about ti find your phone when a call comes in, or you just need extra time to vet it or to get ready to acc...
Hey everybody,One of our O2 staff members, Scott, has recorded a few videos introducing the fantastic My O2 app. With it, you can manage your account 24/7 - view your allowance, add bolt-ons, check your tariff details, and more.Check out the videos b...
Hey all,With many of us self-isolating or just spending more time at home, it’s important now more than ever to stay in touch with friends and family.Through the power of chat apps like WhatsApp, one of ourO2 staff members has made a short video show...
I’ve placed an order, meant to order the iPhone 13 Pro Max but ordered standard size instead - can’t find a way to amend or cancel the order. The live chat feature isn’t working, just keeps redirecting me back to the main page and the 3x phone number...
I am back in the UK and I’m not sure the 02 account is working
Hi everyone i need advice about voicemailso last week i get new sim only deal contract with O2 and transfer my old number from Vodafone,i dont know what happen but now i have red dot on my voicemail icon and when check the voicemail is not new messag...
Hi, I've been with o2 for approx 10months - I need to get a new number can you advise how I can do this
I'm looking to upgrade my current handset and contract, having reviewed my options I've noticed that for a £220 upfront cost, with a 36-month contract and 20GB of data, the iPhone 12 pro costs £22.73 per month and £24 for airtime. Whereas the iPhone ...
hi , i have a phone in my basket as upgrading however i cannot continue as it says it willl send me a verification code to my mobile, however my old phone is broke hence the early upgrade, how do i contiue with purchase without code. thanks
I have full signal but have been unable to use data for the past 2 days in Edinburgh what is happening?
I was phoned today by O2 telling me I was chosen for a 40% reduction on my current set up. I told him I didn't want an iPhone 13 Pro as I get hand me down phones. He also said to keep my custom I could have an Apple Watch, black or white, for free! S...
Hello. I have a fixed antenna for 4g reception serving rural home broadband. In the past couple of weeks the signal strength has dropped from a consistent 3 bar to 1 bar. Have there been any changes to the network which could have affected this ? I d...
I want to buy a new pay monthly SIM for my son who is studying in the USA. He will use the account when he comes home to the UK in the holidays and very occasionally in the US, as he also has a US phone number. Will he be able to activate the new sim...
