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Volt Benefits not showing up

maliksumit
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Its been 9 days since I have taken a new account the VOLT bolt-on hasn't shown up 

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MI5
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@maliksumit wrote:

Thanks It was not showing up as a option. Does the below screen shot mean that i have applied or it 

 

 


@maliksumit 

Yes, you have requested it so it should be added in the next few days.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

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MI5
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@maliksumit 

It's up to 14 days after you have applied for them Volt Megaguide 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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maliksumit
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Thanks It was not showing up as a option. Does the below screen shot mean that i have applied or it 

maliksumit_0-1639334935717.png

 

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jonsie
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MI5
Level 94: Supreme
  • 144325 Posts
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Registered:

@maliksumit wrote:

Thanks It was not showing up as a option. Does the below screen shot mean that i have applied or it 

 

 


@maliksumit 

Yes, you have requested it so it should be added in the next few days.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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madasaf1sh
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@maliksumit 

 

Just to add it may not be added until the 14day cooling off period has expired.

- Xperia 1V - o2 and Spusu
- Pixel 8 Pro - o2 and Vodafone UK
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JAlcorn
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Hi,

I have the same issue. It has been well over the 14 days. I received an email to say that the benefits had been applied. But nothing is there except the same creen shot saying that I'm ineligible for the benefits. Who can I contact to check this or resolve the issue?

 

TIA,

J Alcorn 

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