Get tech support for your O2 issues

Resolved! Activating a Sim. O2 business customer

Is there any way to actually activate a sim after 8pm? I’ve gone round in circles a dozen or so times. There’s nowhere on the o2 dashboard that allows me to do it. I’m already an o2 customer, I’m just swapping the sim for a 5G one along with a new ph...

Resolved! Did o2 contact me from news@email-o2.co.uk

I have received an email from news@email-o2.co.uk regarding 3 months Disney +. Is this email from news@email-o2.co.uk legitimate or is an email from news@email-o2.co.uk a scam

Resolved! Change payment account details

How do you change the account details for payment as my elderly father has a new bank account to switch to and i want to be able yonswitch bu the website or contact number arent clear on here? Thanks

Resolved! Need a 5g payg sim

I upgraded to an iPhone 12 (bought sim-free directly from apple) from an 8 a while ago, and have been using the 4g payg sim I already had. I would like to upgrade the sim to a 5g payg but can't find any info on the (not very user friendly) o2 site. H...

I have data but 4G is not working

Hi I have data but 4G is not working on phone but working for others I am with. Is there something wrong with my phone?

I can't send texts, why?

I can not send texts ,why?

Resolved! Volt Benefits not showing up

Its been 9 days since I have taken a new account the VOLT bolt-on hasn't shown up

Resolved! Not Registered on Network

Had a new Samsung Galaxy S21 Ultra 5G phone for 3 weeks. Did SIM Swap and has been working fine until yesterday. Got the message Sim1 not allowed and when trying to make a call the message 'not registered on network'Re-seated the sim in the sim tray ...

View and download past bills

Hi!Am I going crazy? I can't find where I can view and print my older bills on the website. The latest bill is there, but where are the bills for the last few months?Thanks for your help.DC

Resolved! Why is my Phone Bill so High?

Hi, I upgraded my phone last month on a £35 a month contract. My bill for this month is £43, the additional £8 being VAT added on top which I have never had before. Why have the contract advertised as £35 if you are then going to actually charge £43?

O2

Forum Posts