Losing Volt benefits

[Darreng65]

As a VMO2 customer, I have volt benefits on my account. Due to the price rise announced I am looking to cancel my airtime plan. It’s not worth the money tbh. What affect will this have on my benefits and VM account?

[pgn]

@Darreng65 - If you have Volt benefits and then leave VM, your O2 account will remain 'as is' (double data and O2 Travel Inclusive) until you upgrade or change tariffs. Similarly if you leave O2, your VM account will remain 'as is' unless you change your package (renew or add/remove features mid-contract).

[Enlli]

In theory it stays 'as is' but that is not a guarantee they would be in their right to remove it.

[MI5 · Accepted solution]

@Darreng65 

Full T&C's here https://www.o2.co.uk/termsandconditions/mobile/volt

FAQ's here https://www.o2.co.uk/help/products-and-services/volt-virgin-media-o2/understanding-volt-benefits

Particularly note:

What happens to my Volt benefits if I leave O2 or Virgin Media?

If you leave O2, you’ll lose your double mobile data but you’ll get to keep your boosted Virgin Media broadband speeds. Likewise, if you leave Virgin Media, everyone in the household on an eligible O2 plan will get to keep their double mobile data.