Solved: Re: Volt Benefits not showing up

maliksumit · ‎12-12-2021

Its been 9 days since I have taken a new account the VOLT bolt-on hasn't shown up

MI5 · ‎12-12-2021

@maliksumit wrote:
Thanks It was not showing up as a option. Does the below screen shot mean that i have applied or it

Yes, you have requested it so it should be added in the next few days.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎12-12-2021

@maliksumit

It's up to 14 days after you have applied for them Introducing Volt – the new supercharged service from Virgin Media O2

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

maliksumit · ‎12-12-2021

Thanks It was not showing up as a option. Does the below screen shot mean that i have applied or it

jonsie · ‎12-12-2021

Yes, you just need to wait a little longer

Social Media Support ~ O2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

MI5 · ‎12-12-2021

@maliksumit wrote:
Thanks It was not showing up as a option. Does the below screen shot mean that i have applied or it

@maliksumit

Yes, you have requested it so it should be added in the next few days.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

madasaf1sh · ‎12-12-2021

@maliksumit

Just to add it may not be added until the 14day cooling off period has expired.

This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company

JAlcorn · ‎20-12-2021

Hi,

I have the same issue. It has been well over the 14 days. I received an email to say that the benefits had been applied. But nothing is there except the same creen shot saying that I'm ineligible for the benefits. Who can I contact to check this or resolve the issue?

TIA,

J Alcorn

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