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Resolved! Blocked daughters phone as lost…. Found so unblocked but now she has no service

Help! Daughter is in uni resort away from home. we thought her phone was lost so blocked it and ordered a new sim, phone was found and phones o2 to unblock but it has no service! Is this because we have to wait for new sim?

Resolved! A52 Samsung screen flickering and freezing

Hi both my mine and my husband's new A52 phones have the same fault - the screen flickers from the bottom up to approximately half way with vertical lines and freezes. We have tried rebooting etc but the fault still occurs. Sometimes it is when a cal...

Resolved! Managing extras on my account

Why am I unable to 'turn off' my extra from auto-renew?

Resolved! Disney + says I’m not subscribed

I signed up for 6months of Disney plus in august as an extra when I upgraded but just tried to log in and it says I’m no longer subscribed

Resolved! When will my old number port across

Got new sim yesterday - just moved to O2 - gave the PAC number at registration .but still no update on when my number will port across and it’s causing havoc with contacts and I may need to cancel this contract if it doesn’t transfer today

Resolved! Scam

Hi I think I’ve been scammed and could do with talking to someone but every time I phone o2 I get cut off. Is there a number to phone? kind regards malcolm

Resolved! I have been cut off

I have paid my bill yet I now have no service, my calls etc have been disconnected and it seems my sim has been deactivated. I paid my bill, I can’t call o2 or log in on my o2 app. I have no idea what to do as I cannot call or contact anyone and don’...