PAC Code without phone

Rachaelquinn123 · ‎20-12-2023

So I'm having issues with my new phone and having issue with o2 customer services. Long story short I am giving it to Saturday for the issue to be resolved. If not I will be looking to move to another provider. Now the issue with my phone is to do with bars and is a technical fault so I cannot use my phone (cannot receieve or send texts or calls) Can I get a PAC code without texting?

LizAbe · ‎20-12-2023

I went through to customer services and then they transferred me to the retention team, who gave me the PAC code verbally, I confirmed it around 5 times so we will see if it works.

MI5 · ‎20-12-2023

@Rachaelquinn123

All ways in our guide Guide: How to get your PAC [June 2021 Update]

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

Rachaelquinn123 · ‎20-12-2023

tell us how it goes

O2

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